Patient Service Representative

Job Description

Are you looking to take your career to new heights with a leader in Retina? Are you ready to be part of our team of champions? If so, we are looking for a passionate Patient Service Representative to join our growing Midtown team at Vitreous Retina Macula Consultants of New York (VRMNY). If you are strong in compliance, looking to expand your knowledge, gain valuable experience, and build meaningful relationships, I invite you to join our team.  Our ideal candidate is someone who is innovative and motivated, who enjoys a fast paced work environment that thrives on passion.

About VRMNY

The most trained and awarded ophthalmologists and retina specialists at Vitreous Retina Macula Consultants of New York are internationally-renowned leaders in diagnosing and treating retinal diseases, who work together as a team to provide efficient and effective patient service. As leading eye doctors and the best-rated retina specialists, we believe in the highest level of patient care.

We serve as the largest retina practice in the New York Metropolitan area conveniently located in Manhattan, Brooklyn, and Westchester. VRMNY is full of opportunity, excitement, strong minds, and great people. If you’re looking for a collaborative, people-centric environment where you can make a difference in the lives of others, you’ll fit right in.

If you want to be a part of an award winning practice, please review the responsibilities and qualifications needed below and apply.

We are seeking a full time Patient Service Representative for our busy Midtown Ophthalmology practice.

This position requires ensuring that each patient's visit goes smoothly by keeping them updated and assisting them as needed.

• Excellent verbal and written communication.
• Excellent multi-tasking and time management skills.
• A high level of organizational skills.
• Ability to exercise a high degree of initiative, judgment, discretion, and decision-making to achieve organizational objectives.
• Ability to establish and maintain effective working relationships with patients, medical and administrative staff.
• Ability to work well independently and be detailed-oriented, but also interact well with a team.
• Occasional travel to other locations

Salary: $20.00 - $23.00 per hour, depending on experience

Schedule:

• Mondays - Fridays 

Experience:

• Willing to train.  

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical specialties:

• Ophthalmology

Ability to commute/relocate:

• New York, NY 10022: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 3 years (Preferred)

Work Location: In person