Sports Club Manager

Our client, a community sports club with decades of history, is looking for a driven and community-minded Sports Club Manager to run its daily operations full time. The successful candidate will be a hands-on leader who brings fresh ideas, improves service, manages staff and keeps the club at the heart of the community.

Duties and Responsibilities:

Managing the club's day-to-day operations full time, including facilities, bar, catering and events.

Contributing ideas and implementing initiatives to improve service, grow membership and increase revenue.

Recruiting, leading, scheduling and developing staff, coaches and volunteers, and building a positive team culture.

Welcoming members, visitors and families, and responding promptly to feedback, queries and complaints.

Engaging with members and the wider community, respecting local culture, to keep the club a true community hub.

Planning and coordinating fixtures, leagues, tournaments, training programmes and community events.

Building relationships with schools, local businesses, sponsors, churches and community groups.

Ensuring pitches, courts, clubhouse and equipment are safe, clean and well maintained.

Managing bookings, facility hire, cash handling, stock control and budgets.

Promoting the club through social media, local media and word of mouth.

Ensuring compliance with the club constitution, health and safety, licensing and sports association regulations.

Reporting regularly to the committee on operations, finances, membership and club performance.

The ideal candidate should have:

Strong leadership and people management skills, with the ability to motivate and manage diverse teams.

Excellent communication skills and the ability to relate to and connect with people from all parts of the community.

Understanding of, and respect for, the local culture, traditions and language of the community.

A creative, proactive mindset with the initiative to propose ideas and see them through.

Good customer service and interpersonal skills.

Strong organisational and event management skills.

Sound financial, budgeting and stock control skills.

Good problem-solving and conflict-resolution skills.

Willingness to work evenings, weekends and match days.

A passion for sport and community development.

Qualifications, Experience and Competencies:

A degree or diploma in Sports Management, Business Management, Hospitality or a related field.

Previous experience managing a sports club, sports facility, hospitality venue or community organisation would be an advantage.

Proven ability to turn ideas into action and improve service delivery.

Familiarity with club management or booking systems and a valid driver's licence will be added advantages.