WOUND CARE NURSE MANAGER (RN) - OUTPATIENT WOUND CARE CENTER

Why Beebe?

Become part of the Beebe team - an inclusive team positioned in a vibrant, coastal community.  Enjoy a fulfilling career as you support the health of our patients and a team focused on excellence.

 

In addition to competitive compensation and wellness benefits (medical, dental, vision, and prescription) Beebe Healthcare also offers:

• Sign-on and Referral Bonuses for select positions
• Tuition Assistance up to $5,000
• Paid Time Off
• Long Term Sick accrual
• Employer Contribution Plan
• Free Short and Long-Term Disability for Full Time employees
• Zero copay for drugs on prescription plan for certain conditions
• College Bound 529 Savings Plan
• Life Insurance
• Beebe Perks via WorkAdvantage
• Employee Assistance Program
• Pet Insurance

Overview

The Wound Care Nurse Manager is responsible for the planning, organization, leadership, and implementation of Wound Care and Diabetes Management Services. This role oversees all aspects of clinical operations, fiscal management, regulatory compliance, performance improvement initiatives, staff development, and department operations across inpatient and outpatient settings. The Manager is accountable for departmental outcomes, personnel management, quality metrics, revenue cycle performance, and patient satisfaction.

As a key member of the leadership team, the Wound Care Nurse Manager collaborates with physicians, advanced practice providers, hospital leadership, and interdisciplinary departments to ensure exceptional patient care and operational excellence. The ideal candidate is a clinically strong nurse leader with expertise in wound care and diabetes management who can successfully lead teams, drive strategic initiatives, and promote program growth.

The ideal candidate will also be actively engaged in marketing and outreach efforts to increase awareness of the Wound Care Center and Diabetes Management programs. Through physician outreach, community engagement, referral relationship development, and collaboration with marketing teams, this leader will help generate patient volume growth and expand access to specialized wound care services.

Responsibilities

Leadership & Department Management

• Plan, organize, direct, and evaluate all Wound Care and Diabetes Management Services.
• Manage department functions including outpatient services, inpatient services, and revenue cycle operations.
• Oversee budgeting, fiscal management, resource utilization, and departmental performance.
• Ensure compliance with all applicable policies, procedures, accreditation standards, and regulatory requirements.
• Communicate effectively with providers, staff, leadership, and external stakeholders.
• Demonstrate strong decision-making, problem-solving, and change management skills.
• Interface and collaborate with all hospital departments as part of the management team.
• Manage all aspects of personnel processes including performance management, employee engagement, and staff development.
• As a member of the Leadership Team, utilize a personal cell phone for business purposes as required.

Clinical Operations

• Provide leadership and oversight of daily clinical operations.
• Maintain teamwork and provider collaboration within the department and across the organization.
• Maintain competencies required for both the Clinical Nurse role and Clinical Documentation Specialist role in the outpatient Wound Care department.
• Occasionally provide direct patient care based on departmental needs.
• Serve as a clinical resource regarding wound healing, hyperbaric oxygen therapy, diabetes management, clinical documentation, and EMR optimization.
• Support initiatives that improve patient outcomes, patient safety, workflow efficiencies, and quality metrics.

Staff Development & Talent Management

• Participate in recruitment, interviewing, hiring, and onboarding of new team members.
• Coordinate and oversee orientation programs for new employees.
• Assess educational needs and implement ongoing training and development programs.
• Develop and maintain competency programs to enhance provider and staff performance.
• Coordinate educational initiatives that address department and organizational needs.
• Coach, mentor, and counsel team members in collaboration with the Director.
• Foster a culture of continuous learning, engagement, accountability, and professional growth.

Patient Advocacy & Customer Experience

• Serve as a patient advocate and resource regarding patient care, services, and billing concerns.
• Promote a positive patient experience and strengthen the reputation of the Wound Care Center, Diabetes Management programs, and the organization.
• Assist with patient complaint resolution, patient satisfaction initiatives, and corporate compliance activities.
• Ensure patient concerns are addressed promptly and professionally.

Administrative Operations

• Manage provider and staff scheduling to ensure appropriate coverage and efficient operations.
• Organize and facilitate regular team meetings, including development of agendas and meeting minutes.
• Lead and support departmental projects and strategic initiatives.
• Represent the department on organizational committees and cross-functional teams.
• Support the Director in achieving annual goals and departmental objectives.

Quality Improvement & Regulatory Compliance

• Coordinate quality improvement initiatives and encourage participation from all team members.
• Monitor department performance indicators and identify opportunities for improvement.
• Analyze contributing factors affecting departmental outcomes and implement corrective actions.
• Conduct routine audits and monitoring to ensure compliance with regulatory and accreditation standards.
• Educate staff regarding compliance requirements, quality measures, and best practices.

Revenue Cycle & Patient Access Management

• Oversee revenue cycle functions including:
• Patient registration
• Benefit verification
• Referrals and authorizations
• Coding and billing processes
• Denial management
• Serve as liaison with internal departments and external agencies to support efficient billing and reimbursement processes.
• Manage patient access functions including scheduling and coordination of care.
• Coordinate responses to medical record requests and documentation needs.

Business Development & Program Growth

• Serve as an ambassador for the Wound Care Center and Diabetes Management programs.
• Build and maintain relationships with physicians, advanced practice providers, referral sources, and community partners.
• Collaborate with organizational leadership and marketing teams to develop and implement advertising, outreach, and growth strategies.
• Assist in promoting the Wound Care Center through physician outreach, community education programs, networking opportunities, and marketing initiatives.
• Analyze referral trends and identify opportunities to increase patient volume and expand service utilization.
• Support strategic initiatives designed to grow the Wound Care and Diabetes Management programs and strengthen market presence.
• Monitor growth metrics and recommend improvements to enhance visibility, patient access, and referral development.

Qualifications

• Progressive leadership experience in wound care, diabetes management, hyperbaric medicine, or a related clinical specialty.
• Demonstrated ability to manage clinical operations, personnel, and departmental performance.
• Strong knowledge of quality improvement, regulatory compliance, and healthcare operations.
• Experience with revenue cycle management and patient access functions preferred.
• Proficiency with electronic medical records and clinical documentation systems.
• Demonstrated success in physician outreach, referral relationship management, business development, or program growth initiatives preferred.
• Excellent communication, leadership, organizational, and interpersonal skills.

 

Credentials

• Current Registered Nurse (RN) Licensure
• Basic Life Support (BLS) Certification through the American Heart Association
• Wound Care Certification (CWS or CWOCN)

Education

• Bachelor of Science in Nursing (BSN)

Entry

USD $95,888.00/Yr.

Max

USD $158,225.60/Yr.