Training Specialist

Description

Company Description

SCA Pharmaceuticals is a patient-focused organization driven by passionate individuals who are united by a shared mission: delivering high-quality medications that help save and sustain lives. As an FDA-registered 503B outsourcing facility, SCA Pharma partners with hospitals and healthcare providers across the United States to supply customized sterile medications that support critical patient care needs.

We believe our success is built on people who embrace our core values of unyielding quality, safety, and integrity; accountability and ownership; teamwork; and problem solving. Every employee plays a vital role in advancing our mission and making a difference in the lives of the patients who depend on our products.

Summary:

The Training Specialist supports the design, administration, coordination, and delivery of company training and employee development programs. This position reports to the Learning & Development Leader and works closely with department leaders, trainers, subject matter experts, Quality, and employees to ensure training is effective, appropriately documented, completed, and maintained in accordance with company requirements.

The Training Specialist coordinates and delivers training, supports the development and improvement of learning materials, administers learning management system activities, monitors training and qualification progress, evaluates training effectiveness, and provides ongoing support to employees and trainers. The role serves as a key Learning & Development resource and contributes to continuous improvement of training processes, programs, and the overall learner experience.

Requirements

Essential Functions: 

Training Delivery and Facilitation

• Facilitate instructor-led, virtual, onboarding, and other assigned training programs. 
• Deliver training using established curriculum, facilitator guides, training materials, and learning objectives.
• Adapt training methods based on learner needs while maintaining established training requirements and content expectations.
• Provide coaching, feedback, and reinforcement to learners during training activities. 
• Coordinate and support new-hire onboarding and department-specific training programs. 
• Facilitate refresher, remedial, continuing education, and employee development training as assigned. 
• Partner with trainers and subject matter experts to support consistent delivery of technical and operational training.

Training Development and Continuous Improvement

• Develop and update training materials, presentations, facilitator guides, job aids, assessments, activities, and other learning resources. 
• Partner with subject matter experts to translate technical information, procedures, and business requirements into clear and effective learning materials. 
• Assist with developing and maintaining structured training and qualification pathways. 
• Review existing training materials and recommend improvements based on learner feedback, business needs, training results, and changes to processes or requirements. 
• Apply adult learning principles and appropriate instructional methods when developing and delivering training. 
• Support implementation of new training programs and learning initiatives. 
• Identify opportunities to improve training effectiveness, efficiency, consistency, and the learner experience.

Training Qualification and Support

• Coordinate and monitor employee progress through established training and qualification requirements. 
• Support trainers, subject matter experts, and department leaders with implementation of qualification and requalification programs. 
• Coordinate qualification activities and ensure required documentation is completed and maintained. 
• Provide employees and leaders with visibility into training and qualification status. 
• Identify potential training gaps or delays and partner with appropriate stakeholders to develop solutions. 
• Support remediation and retraining activities when performance or knowledge gaps are identified. 

Training Records and Compliance

• Maintain accurate and complete training records in accordance with company procedures and applicable documentation requirements. 
• Monitor assigned training for completion and follow up on overdue or approaching-due requirements.
• Support implementation of training requirements associated with new or revised procedures and organizational changes. 
• Maintain appropriate confidentiality and document control practices when handling employee and training information.

Learning Management System Support

• Perform routine Learning Management System (LMS) administrative activities (Paylocity). 
• Support implementation of training requirements associated with new or revised procedures and organizational changes. 
• Maintain appropriate confidentiality and document control practices when handling employee and training information.

Training Effectiveness and Reporting

• Assist with evaluating training effectiveness using assessments, learner feedback, observation, qualification results, and other established measures.
• Prepare training reports, trackers, dashboards, and status updates for Learning & Development and department leadership.
• Monitor training completion, overdue training, qualification progress, training effectiveness, and other assigned metrics.
• Analyze training information to identify trends, gaps, and opportunities for improvement.
• Recommend improvements to training programs and processes based on available training data and feedback.

Collaboration and Program Support

• Partner with Quality, Operations, Human Resources, trainers, and subject matter experts to support organizational training needs. 
• Provide guidance and support to department trainers and subject matter experts regarding training materials, documentation, and delivery expectations. 
• Participate in cross-functional projects related to onboarding, qualifications, employee development, compliance training, and learning initiatives. 
• Communicate professionally with employees and leaders regarding training requirements, progress, and identified needs. 
• Escalate training gaps, documentation concerns, or potential compliance issues to appropriate leadership. 
• Perform other duties as assigned.

Required Qualifications and Experience:

• Associate's or bachelor's degree in Learning & Development, Human Resources, Education, Business Administration, Organizational Development, or related field preferred
• 2+ years of experience in training, Learning & Development, instructional support, training administration, HR development, operations training, or a related field required. 
• Experience facilitating instructor-led or virtual training preferred. 
• Experience developing or modifying training materials, presentations, job aids, or other learning resources preferred. 
• Experience working with an LMS (Paylocity) or other training-record system preferred. 
• Experience in pharmaceutical manufacturing or another regulated environment preferred. 

Desired Knowledge, Skills, and Abilities

• Strong presentation, facilitation, and communication skills. 
• Working knowledge of adult learning principles and training methods. 
• Ability to translate complex or technical information into clear, learner-friendly training materials. 
• Strong organizational skills with exceptional attention to detail. 
• Ability to manage multiple priorities and changing deadlines in a fast-paced environment. 
• Strong written and verbal communication skills. 
• Demonstrated ability to maintain accurate records and follow established procedures. 
• Ability to work effectively across departments and with employees at multiple organizational levels. 
• Strong customer-service orientation and commitment to creating a positive learner experience. 
• Ability to provide constructive coaching and feedback. 
• Strong problem-solving and continuous-improvement mindset. 
• Ability to appropriately handle confidential information. 
• Ability to work independently while contributing effectively within a team environment. 
• Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and Teams. 
• Ability to effectively work within Learning Management Systems (Paylocity, MasterControl) and other training-related technology. 
• Comfortable working in a highly regulated environment where documentation accuracy, procedural compliance, quality, and employee competency are critical.

SCA Pharma is an equal opportunity employer (Minorities/Females/Disabled/Veterans). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state, or local law.