ABC Revenue Investigator- Revenue

The City is seeking a highly motivated, detail-oriented Revenue/Alcohol Investigator to enforce local and state alcohol regulations, ensure public safety, and promote compliance within the hospitality and business communities.  This position plays a critical role in protecting the integrity of the City’s Alcohol Beverage Ordinance (ABO) through inspections, investigations, court representation, and community engagement.

The ideal candidate demonstrates strong investigative skills, professionalism in high-conflict situations, and the ability to work independently in the field.  This position involves working non-traditional hours, including evenings, weekends and holidays.

• Conduct field inspections of new and existing alcohol establishments.
• Perform quarterly compliance inspections for all licensed alcohol businesses.
• Issue citations for violations of the Alcohol Beverage Ordinance (ABO).
• Conduct required distance measurements for alcohol licensing applications.
• Monitor establishments for operational or ownership changes.
• Investigate complaints and coordinate corrective actions with internal departments and law enforcement.
• Represent the City in Recorder’s Court regarding alcohol ordinance violations.
• Prepare case files, issue subpoenas, and deliver Rule NISI notifications.
• Brief City Attorneys and provide investigative documentation.
• Post public notification signage for City Council agenda items.
• Attend City Council meetings as required.
• Prepare detailed inspection and investigative reports.
• Submit monthly activity reports.
• Maintain accurate compliance documentation in coordination with the ABC unit.

• Maintain assigned City vehicle and investigative equipment.
• Serve as liaison between alcohol license holders, law enforcement, and the community.
• Conduct outreach and presentations to schools, churches, civic groups, and business organizations.

• Performs other related duties as assigned.
• Ability to work evenings, weekends, and holidays as required.

This position requires extensive fieldwork, including entering licensed establishments, conducting inspections, and attending court proceedings. Work may involve exposure to loud environments, late-night operations, and occasional confrontational situations.

• High School Diploma or GED equivalent; with two (2) years of experience in delinquent account collection, recordkeeping, or customer service/public contact related to inspections or regulatory enforcement or any equivalent combination of education, training, and experience. 
• Must possess and maintain a valid state driver's license with an acceptable driving history.
• Must obtain deputization within six months of employment.

Failure to pass the Business and Alcohol Ordinance assessment within six months of employment will result in immediate termination.

Knowledge, Skills & Abilities

• Knowledge of the city revenue ordinance.
• Knowledge of alcoholic beverage licensing regulations.
• Knowledge of modern office practices and procedures.
• Knowledge of computers and other modern office equipment.
• Skill in establishing priorities and organizing work.
• Skill in the operation of computers and other modern office equipment.
• Skill in public and interpersonal relations.
• Skill in oral and written communication.
• Strong customer service skills.

Minimum Standards

SUPERVISORY CONTROLS: The Revenue Enforcement Coordinator assigns work according to general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.
  
GUIDELINES: Guidelines include city ordinances and department policies and procedures. These guidelines are generally clear and specific but may require some interpretation in application.
  
COMPLEXITY:  The work consists of related investigative and code enforcement duties.  The need for accuracy contributes to the complexity of the position.

SCOPE AND EFFECT:  The purpose of this position is to perform investigations in support of the enforcement of city revenue codes.  Successful performance results in the fair and efficient collection of revenue.
  
PERSONAL CONTACTS:  Contacts are typically with co-workers, other city employees, banking representatives, business owners, and members of the general public.
  
PURPOSE OF CONTACTS:  Contacts are typically to give or exchange information, provide services, resolve problems, and justify decisions.
  
PHYSICAL DEMANDS:  The work is typically performed while sitting at a desk or table or while standing or walking.
  
WORK ENVIRONMENT:  The work is typically performed in an office and outdoors, occasionally in cold or inclement weather.
  
SUPERVISORY AND MANAGEMENT RESPONSIBILITY:  None.