Senior Business Intelligence Analyst

Job Description

Externally-facing analytic consultant who brings deep business and technical knowledge to designing and completing analyses which drive data-centric decision-making. Senior Business Intelligence Analyst will be primary point of contact for multiple offerings and will work with business partners to provide clients reporting and analytics. Responsible for leading the design and development of high quality, user-friendly analytic visualizations/ dashboards, reports, and related analytic content for business partners. Develop new and high impact visualizations that makes analysis and data easy to understand, actionable, and facilitate idea generation and decision making. Analyst is expected to be familiar with *current* best practices in analytics and visualization design and adept at creating automated solutions. Strong experience with executive presentation and managing up are required due to the heavy focus for this role on external customer engagement.

Position is remote but an estimated 4-8 mandatory client trips to North Carolina are expected during each year.

- Expert in combining disparate datasets to provide actionable insights directly to external client groups.

- Lead process design and automation of complex reporting packages and dashboards.

- Manage scalable documentation for processes and tools, including establishing SLAs and Plans and Procedures with other internal analytics teams.

- Lead direct analytics relationship with external clients and build a relationship of confidence as a data consultant.

- Monitor and perform in-depth analysis of data for customers to determine areas of improvement or where investigation is needed.

- Proactively identify and resolve complex data problems or issues.

- Identify complex trends and make recommendations to business areas to effectively assist them with decision making on operational or other business issues.

- Communicate meaningful insights by creating charts and slide presentations and presenting findings to all levels of leadership staff.

- Provide ongoing user support for ad hoc reporting, questions, queries, and problem support.

- Serve as a mentor/coach for less experienced employees.

Minimum Qualifications:

- Advanced SQL skills for analyzing data and establishing business rules, metrics, and requirements.

- Design and architect high performance data visualization solutions for large-scope projects to enable delivery analytic value and ensure they are maintainable and scalable as business needs dictate.

- Very experienced with PowerBI or other similar data interactive, visualization tools/platforms.

- Demonstrated analytic work experience including data mining, data visualization, identifying and monitoring performance metrics.

- Great communicator with the ability to work independently and with a team. Demonstrates problem solving and critical thinking skills.

Nice to Have:

- Proficiency in Python, R, and Extract, transform, load (ETL) processing

- Facilitate cross-functional problem solving sessions to arrive at optimal solutions accounting for stakeholder needs to ensure successful project delivery.

- Experience working within data visualization governance and development frameworks to continuously and proactively improve the quality of solution development and efficiency of processes across the enterprise.

What You Bring

- Bachelor's degree or advanced degree.

- 5+ years of experience in related field.

- In lieu of degree, 7+ years of experience in related field.

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets,  licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. 

*Based on annual corporate goal achievement and individual performance.
 

$98,092.00 - $156,947.00

Skills

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