Sr. Manager - Network

At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters – to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.

THE ROLE

The Network Sr. Manager is a senior technical and people leader accountable for the reliability, security, and evolution of enterprise network services. This role leads service strategy and serves as an escalation point, balancing hands-on technical depth with ownership of standards, roadmaps, and measurable outcomes for a team of network engineers. Working in close partnership with infrastructure, information security, and business stakeholders, the Network Sr. Manager drives architecture-aligned solutions, operational resilience, and continuous improvement through automation, capacity planning, and proactive risk management.

WHAT YOU WILL DO

• Serves as an escalation point for the day-to-day operational health of MFS network services, including service reliability, incident/problem management execution, and continuous improvement of run practices and operational metrics.
• Develops, and retains a high-performing team of network engineers through coaching, goal setting, performance management, and career development; fosters an inclusive, collaborative team culture.
• Leads the implementation, and lifecycle management of network solutions, ensuring alignment with enterprise architecture, security controls, resilience requirements, and business needs.
• Partners with stakeholders to develop and execute a network services roadmap, including modernization, automation, and technical debt reduction initiatives; ensures delivery outcomes across scope, timeline, and quality.
• Drives engineering discipline through capacity planning, performance tuning, operational metrics, and proactive risk identification/mitigation; ensures appropriate documentation and controls are maintained.
• Identifies and implements opportunities to leverage technology and automation to improve operational efficiency, reduce manual processes, and improve observability/monitoring.
• Ensures compliance with MFS Information Security controls, procedures, and standards; partners with Security and Audit stakeholders to address findings and maintain a strong controls environment.
• Translates broad objectives into actionable plans, establishing prioritization and execution governance; communicates status, risks, and tradeoffs to IT and business leadership.
• Leads complex initiatives and serves as an escalation point during major incidents, ensuring timely decision making, stakeholder communication, and restoration of services.
  

WHAT WE ARE LOOKING FOR

• Bachelor’s degree or equivalent experience in a related technical field.
• 8-12+ years of related Information Technology experience, with combined focus in some of the following: LAN/WAN and remote office operations, comprehensive experience with Cisco routers/switches, network management platforms, network load balancing platforms, network patching and network cross connect best practices and inventory control, designing and building large data center networks.
• Experience in mitigating network security issues to assist in working with other technical teams on security issues.
• Demonstrated experience leading and developing technical staff (e.g., coaching, mentoring, and performance management) and driving outcomes in a 24/7 environment.
• Strong expertise in several of the following areas:
• Enterprise Networking
  • Routing and switching • Data center networking • WAN and Internet connectivity Network protocols (BGP, OSPF, IPSEC)
  • Security • Firewalls • IDS/IPS • SASE Zero Trust architecture
  • Modern Infrastructure • Cloud networking • Automation • Network monitoring and observability
  • Collaboration & End User Connectivity • Wireless networking • Voice and video technologies • Demonstrated ability to interact, communicate, build relationships, and negotiate well with members of team and senior management when responding to technical challenges. • Strong problem-solving skills; ability to work effectively under pressure and in 24/7 environment.

PREFERRED SKILLS, QUALIFICATIONS & EXPERIENCE:

• Bachelor’s degree or higher
• Cisco, Aruba, Riverbed, Palo Alto, Infoblox training/certifications

Applicants must be currently authorized to work in the United States on a full-time basis. This position is not eligible for sponsorship.

#LI-SS1

Base Salary Range: $106,500.00 - $186,400.00 This position is eligible for competitive incentive bonus. 

At MFS, we believe in fair and transparent compensation. For that reason, we’re including the salary range for this position. This range reflects our good-faith expectation for what we’ll pay depending on the candidate’s experience, training and education. In addition to the salary, we also offer significant and competitive incentive compensation based on both individual and company performance. Other components of our Total Rewards Package include:

• MFS contributes an amount equal to 15% of your base salary to your retirement account that is separate from the company -sponsored 401(k) 

• Education Assistance: MFS contributes $100 monthly up to $10,000 lifetime maximum directly to loan provider

• Education Assistance: Tuition reimbursement up to $8,000 annually 

• Education Assistance: Access to discounted tutors and college coaches

• Generous time off and fully paid leaves including 20-weeks for maternity, 12-weeks for parental and caregiver leaves

• Choice of medical and dental plans and an and an employer contribution into the Health Savings Account

• Tax deferred commuter benefits & flexible spending accounts (medical & dependent care)

• Wellness Programs: Robust wellness webinars, employee assistance program with a focus on mental health, subsidized fitness benefit via Wellhub (formerly Gympass), where you can workout at gyms, studios and boutique fitness locations near you, join virtual personal training sessions and access a wide variety of well-being apps

Our compensation philosophy is to pay competitively for talent while ensuring equity across employees performing comparable work. We are committed to transparency – if you have questions about how we arrived at this range or what additional benefits and bonus opportunities come with the role, we’ll be happy to discuss them

#LI-HYBRID

At MFS, we are dedicated to building a diverse, inclusive and authentic workplace. If you are excited about this role but your past experience doesn't align perfectly, we encourage you to apply - you might be just the right candidate for this role or others.

MFS is a hybrid work environment (remote/onsite) unless otherwise stated in the job posting.

If any applicant is unable to complete an application or respond to a job opening because of a disability, please contact MFS at 617-954-5000 or email [email protected] for assistance. 

MFS is an Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws. Employees and applicants of MFS will not be subject to harassment on the basis of their status. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. Please see the Know Your Rights: Workplace Discrimination is Illegal document, linked for your reference.