Senior User Researcher

The world’s most popular audio streaming subscription service is looking for a Senior User Researcher to join the band in a consultant assignment. The client has transformed music listening forever when launched in 2008.

Period: December, 6 month's contract (full-time), with a possibility of extension.

About the role

Delivering the best experience, everywhere and every time. Our client is seeking a Senior User Researcher to join the team on a fixed-term basis, providing senior research capacity across high-priority company bets. This is an opportunity to contribute to some of the clients most consequential product work - bringing deep research craft, strong judgment, and the ability to hit the ground running in a fast-moving team.

In this role, you will work within a high priority company bet within the core experience as well as on ubiquity platforms, where research capacity is needed most. You'll be expected to operate with a high degree of autonomy, bringing structure to ambiguous problems and delivering insights that shape product direction.

What you'll do

• Define, plan, and conduct research across mobile experience initiatives, covering the full range of methods from generative to evaluative
  

• Deliver evidence-based insights that guide product strategy and UX direction in fast-moving, high-stakes bets
  

• Collaborate cross-functionally with Product, Design, Data Science, and Engineering to ensure work is human-centred and grounded in real user needs
  

• Represent research with senior stakeholders - bringing findings to life through clear storytelling, workshops, and live discussion
  

• Synthesise across projects where relevant, connecting insights to build a coherent picture of user needs
  

• Contribute to the health and capability of the broader UR team

Who you are

• An expert researcher with extensive industry experience and a degree or equivalent in Human-Computer Interaction, Cognitive Psychology, or a Social Science
  

• Comfortable adapting quickly to shifting workflows as AI UR capabilities increase and improve
  

• Skilled across a wide range of User Research methods - ethnography, contextual inquiry, usability
  

• Usability testing, concept testing - and comfortable blending them with quantitative or behavioural data
  

• Able to hit the ground running in a new environment, quickly building context and trust with cross-functional partners
  

• Comfortable navigating ambiguity and breaking down unstructured challenges into actionable learning plans
  

• An excellent communicator, confident with senior audiences and at ease in dynamic discussion, debate, and live reasoning
  

• A strong systems thinker with deep UX expertise, able to influence scalable, cohesive experiences

We are Market Partner

Market Partner is proud to be an equal opportunity employer. You are welcome to our community regardless of who you are, no matter where you come from, or what you look like. We apply ongoing selection and may fill the position as soon as we find the right candidate.