Senior Clinical Secretary Procedures - Cardiology

Overview

The Cardiology team at Dartmouth-Hitchcock is seeking a highly organized, detail-oriented, dependable, and motivated individual for our Senior Clinical Secretary - Procedures opening. Join our administrative team in supporting a wide range of clinical, patient-facing, and provider-related administrative services across the Cardiology department.

 

We foster a collaborative and supportive environment that encourages professional growth, continuous learning, and opportunities to contribute to departmental success. If you enjoy working in a fast-paced healthcare setting and take pride in providing excellent service to patients, providers, and colleagues, we invite you to join our team!

 

The ideal candidate:

• Demonstrates reliability and a commitment to supporting patients, providers, and colleagues.
• Is resourceful, self-motivated, and proactive in identifying and addressing needs.
• Maintains a collaborative, professional, and respectful approach to working with others.
• Values quality, accuracy, attention to detail, and a positive patient experience.
• Identifies opportunities for process improvement and contributes to departmental efficiency.
• Thrives in a dynamic environment and is comfortable managing multiple priorities and responsibilities.

Responsibilities

Schedules patients for same-day inpatient procedures.

Schedules patients for laboratory testing, ancillaries, physician appointments, ICD and pacemaker appointments, and outreach.

Notifies patients of appointments, labs, testing, procedures and preparation.

Notifies physicians, technicians, and nurses of special needs and situations of patients.

Coordinates inpatient transfers and admissions.

May input and edit the master schedule.

Obtains and documents authorizations and pre-certifications prior to lab testing, physician appointments for outpatient and same-day procedures while notifying Clinic Administration concerning changes in patient insurance prior to the appointment or procedure day.

Coordinates daily procedure and weekly schedules.

Delivers day sheets, schedules, and procedures folders to physicians, nurses, labs and the same-day department. Processes laboratory day sheets from previous day.

Obtains films, reports, and patient histories for procedures, testing, and physician appointments.

Processes, uploads, and files reports.

Notifies physicians of meetings, conferences, and patient procedure dates.

Maintains logs, codes NNE reports, and runs monthly reports.

Maintains an adequate stock of supplies, brochures, and forms.

Monitors and keeps rotaries updated.

Performs other duties as required or assigned.

Qualifications

• Associates degree with 1 year of experience working in a fast-paced hospital setting, or the equivalent in education and experience required.
• Familiarity with word processing techniques and medical terminology required.
• Must be detail oriented and possess the ability to organize, prioritize, and perform multiple tasks simultaneously.
• Excellent communication and interpersonal skills required.

Required Licensure/Certifications

• None