Warranty Clerk-Toyota

Description

Warranty Administrator - Toyota

We are seeking a detail-oriented and organized Warranty Administrator to join our dynamic automotive team. In this role, you will be responsible for managing warranty claims, ensuring accurate documentation, and providing exceptional support to our service department. If you are passionate about the automotive industry and possess strong administrative skills, we invite you to apply and become part of our growing organization.

Key Responsibilities:

- Process and submit warranty claims accurately and efficiently in accordance with manufacturer guidelines

- Review warranty documentation for completeness and compliance

- Communicate with technicians, service advisors, and manufacturers to resolve warranty issues

- Maintain detailed records of warranty claims, approvals, and rejections

- Monitor warranty claim status and follow up on outstanding issues

- Stay updated on warranty policies, procedures, and product updates from Toyota

- Assist in training staff on warranty procedures and documentation requirements

- Support the service department in achieving warranty-related goals and metrics

Skills and Qualifications:

- Previous experience in automotive warranty administration or related field preferred

- Strong knowledge of Toyota warranty policies and procedures

- Excellent organizational and time-management skills

- Attention to detail and accuracy in documentation

- Effective communication and interpersonal skills

- Proficiency in computer software, including MS Office and dealership management systems

- Ability to work independently and as part of a team

- High school diploma or equivalent; additional technical or automotive training is a plus

Join our team and enjoy a collaborative work environment that values growth, innovation, and customer satisfaction. We offer competitive benefits and opportunities for professional development in the automotive industry.

Requirements

Qualifications:

• High school diploma or equivalent; relevant automotive certification or coursework is a plus.