Room Attendant

Overview

You are part of the team that is empowered to provide exceptional cleaning service in our guest rooms, corridors, and public areas. You will work closely with others who, like you, are fully committed to ensuring that all spaces are clean, warm, welcoming, and encourage comfort.

 

At CoralTree Hospitality, we're committed to enriching your career and life experiences through unparalleled benefits that support your personal and professional growth. Joining the CoralTree team means gaining access to an exceptional benefits package designed with you in mind. Join us and discover a workplace where your contributions are valued and rewarded every day.

• Explore Freely: Immerse yourself in our Team Member Travel Program, where you'll enjoy complimentary and discounted stays at CoralTree Hospitality properties, allowing you to explore new destinations effortlessly.
• Share the Experience: Enjoy UNLIMITED Friends and Family discounted rates, creating unforgettable memories together.
• Comprehensive Health Coverage: Take charge of your well-being through our pre-tax flexible benefit plan, covering healthcare and dependent care expenses, tailored to your needs. Our comprehensive medical, dental, vision, life, and disability benefits, including pet insurance ensures peace of mind for you, your family, and your furry companions.
• Build for the Future: Plan for tomorrow with our 401(k) plan, complete with a company match, empowering you to build financial security.
• Support When You Need It: Navigate life's challenges with confidence through our Employee Assistance Program, providing support when you need it most.
• Enriched Lifestyle: Enjoy a balanced lifestyle with paid vacation, sick days, and holidays, giving you time to recharge and celebrate with loved ones.
• Exclusive Discounts: Access team member discounts from top industry brands in travel, entertainment, and retail, including Apple, Live Nation, Samsung, Hertz, and more, making every day a little more extraordinary.

As a member of the Lake Nona Wave Hotel team, you'll also benefit from:

• Enhanced Wellness: Benefit from special rates at the Lake Nona Performance Club, enhancing your wellness journey.
• Culinary Delights: Indulge in discounts at Tavistock Group Restaurants, savoring culinary experiences at exceptional value.
• Complimentary, Convenience, and Comfort: Receive team member meals, uniforms, and parking, ensuring convenience and comfort during your workday.

Responsibilities

• Enjoy working in a fast-paced environment while having an impeccable eye for detail.
• Clean and service assigned guest rooms daily, ensuring all areas are spotless and in good condition.
• Make beds, change linens, and replace towels and amenities according to hotel standards.
• Dust and polish furniture, clean windows, mirrors, and surfaces.
• Vacuum carpets, sweep and mop floors, and remove trash and recyclables from rooms.
• Replenish guest room supplies, including toiletries, beverages, and room amenities.
• Clean bathrooms thoroughly, including sinks, toilets, showers, and bathtubs.
• Report any maintenance or repair needs in guest rooms to the housekeeping inspector, including adding ticket in Alice.
• Ensure the overall presentation of rooms meets hotel standards before guest arrivals.
• Follow all safety and sanitation policies, including handling of cleaning chemicals and equipment.
• Maintain cleanliness in public areas such as hallways, stairwells, and elevators when required.
• Ensure housekeeping carts are fully stocked and organized at the beginning and end of each shift.
• Report lost and found items to the housekeeping department and follow proper procedures.
• Assist with deep cleaning tasks or special projects as assigned by management/inspectors.
• Adhere to all hotel policies and procedures, especially those regarding safety, hygiene, and guest confidentiality.
• Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
• Provide additional support to the housekeeping team and perform other duties as assigned.

Qualifications

Qualifications/Must Haves:

• Previous experience as a housekeeper or in a similar role.
• Strong attention to detail and commitment to maintaining high cleanliness standards.
• Ability to speak and understand English and Spanish is required.
• Ability to work independently and efficiently in a fast-paced environment.
• Good communication and interpersonal skills.
• Ability to manage time effectively and meet deadlines for room turnovers.
• Flexibility to work shifts, including weekends, holidays, and evenings.

Desirable/Would Likes:

• Prior experience in a 4 or 5-Star hotel
• Experience in cleaning techniques
• Skilled in spot treating carpets
• Basic maintenance skills

Working Environment/Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. 

• While performing the duties of this job, the team member is regularly required to walk and stand 6-8 hours per day and will have exposure to outside inclement weather elements.
• The team member is occasionally required to climb and use balance. Additionally, they will frequently be asked to use hands and arms to reach, carry, pull, and lift up-to 75 lbs.  Specific vision abilities required by this job include close vision, distance vision, and peripheral vision. 
• The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.
• While performing the duties of this job, the team member will experience temperature fluctuations (rain, wind, heat, humidity), and moderate to high noise levels.

 

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