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IBM Watson AIOps / IBM Netcool Operations Insight (NOI) Consultant / Developer

Müller`s Solutions

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Location
Riyadh, Riyadh Province, Saudi Arabia · published · Cairo, Cairo Governorate, Egypt · Dubai, Dubai, United Arab Emirates · New Delhi, Delhi, India
Department
IT
Source
Workable

Description

Job Summary

We are seeking a highly skilled IBM Watson AIOps / IBM Netcool Operations Insight (NOI) Consultant/Developer with hands-on experience in designing, customizing, and implementing enterprise event management and AIOps solutions. The ideal candidate will be responsible for developing customized solutions based on customer requirements, implementing automation, and creating Netcool Impact policies to support advanced event correlation and scenario-based event processing.

The successful candidate should possess strong technical expertise in IBM Watson AIOps, Netcool Operations Insight, Netcool Impact, OMNIbus, event integration, and automation, along with excellent problem-solving and customer engagement skills.

Key Responsibilities

  • Design, develop, and implement IBM Watson AIOps and IBM Netcool Operations Insight (NOI) solutions.
  • Analyze customer requirements and translate them into scalable technical solutions.
  • Customize IBM Watson AIOps and NOI components to meet customer-specific operational requirements.
  • Develop and maintain Netcool Impact policies for:
    • Event enrichment
    • Event correlation
    • Event suppression
    • Event automation
    • Scenario-based event processing
    • Business logic implementation
  • Create policy-driven workflows to reduce alert noise and improve operational efficiency.
  • Integrate IBM NOI with monitoring tools and third-party systems using REST APIs, JDBC, SNMP, Webhooks, Kafka, or other supported interfaces.
  • Configure and customize IBM Netcool OMNIbus ObjectServer and probes.
  • Develop automation workflows using IBM Watson AIOps Event Manager.
  • Perform event mapping, event normalization, and event enrichment.
  • Implement topology-aware event correlation where applicable.
  • Develop dashboards, reports, and operational views.
  • Troubleshoot and resolve issues related to IBM Watson AIOps and NOI components.
  • Optimize system performance and improve event processing efficiency.
  • Prepare technical documentation, solution designs, implementation guides, and operational runbooks.
  • Provide technical support during implementation, testing, and production rollout.
  • Work closely with customers, architects, and support teams throughout the project lifecycle.