Certified Medical Assistant

THE CURRENT VACANCY IS IN THE SHASTA COUNTY

HEALTH AND HUMAN SERVICES AGENCY

BEHAVIORAL HEALTH AND SOCIAL SERVICES BRANCH

ORAL EXAM IS TENTATIVELY SCHEDULED FOR DECEMBER 2026

SEE SPECIAL REQUIREMENTS SECTION REGARDING

POSSESSION OF A VALID DRIVER’S LICENSE

RESPONSES TO SUPPLEMENTAL QUESTIONS REQUIRED

FINAL FILING DATE: DECEMBER 09, 2026, AT 5:00 PM

SALARY INFORMATION

$3,360 - $4,288 APPROXIMATE MONTHLY* / $19.38 - $24.74 APPROXIMATE HOURLY*

This position is in the United Public Employees of California – Professional bargaining unit. Please refer to the applicable bargaining unit labor agreement (Memorandum of Understanding) for potential future salary increases: Shasta County Labor Agreements

The salary range consists of six (6) salary steps, with approximately 5% between each step. Newly hired employees are appointed at Step A of the assigned salary range. Employees are eligible for a merit-based salary increase from Step A to Step B after six months of satisfactory service. Thereafter, employees may be eligible for annual merit-based step increases, beginning one year from the Step B effective date, until they reach the top step of the salary range.

ABOUT SHASTA COUNTY

Shasta County offers all the amenities of the big city while retaining a comfortable small-town atmosphere. With its natural beauty, affordable housing, excellent educational system, abundance of recreational opportunities, and excellent quality of life, Shasta County is a great place to live, work, and raise a family.

ABOUT THE DEPARTMENT

The Shasta County Health and Human Services Agency (HHSA) partners with the community to protect and improve the health and wellbeing of Shasta County residents. HHSA is organized into four branches: Behavioral Health & Social Services, Public Health, Economic Mobility, and a centralized Administration Services. HHSA promotes optimal health for all. The frail, the abused, the mentally ill, and those without resources look to HHSA for services and resources to meet their basic needs, and to protect their health and safety. 

The Behavioral Health & Social Services Branch is dedicated to improving the well-being of our community through comprehensive mental health services and essential social services to adults, children, and families. By integrating both behavioral health and social support services, we strive to build a healthier community by ensuring individuals have the resources they need to achieve stability and wholeness.

Children’s Services encompass the services that help ensure children’s mental and physical well-being are protected and safe. The Child Welfare division of the branch investigates alleged abuse and neglect of children, and it licenses foster and adoptive homes for children who are experiencing traumatic events in their lives such as the removal from their caregiver due to alleged abuse and neglect. This division also works within the confines of the Dependency Court to reunify families when and where they can demonstrate appropriate change to meet the safety needs of their children. The branch also encompasses children’s mental health teams which work in conjunction with the Child Welfare division along with community providers to ensure that the youth that are being served are having their mental health and substance use challenges addressed. This branch also works with juvenile justice and education to coordinate services for clients.

Adult Services focuses on services to support people eighteen and older. Adult mental health services include outpatient mental health care, 24-hour crisis stabilization services for people at risk of hospitalization, 24-hour crisis line, social rehabilitation residential services, long-term placement services and referrals to local non-profit organizations that provide additional services. This branch also provides Adult Protective Services to follow-up on elder abuse reports. In-Home Supportive Services help those who need assistance with daily activities in order to remain safely in their own homes, and the Public Authority keeps a registry that helps In-Home Supportive Services recipients find a screened caregiver to provide those services. The Public Guardian helps citizens who are unable to manage their personal and financial affairs and may require guardianship or conservatorship. Mental Health Services Act administration is also housed in the Adult Services Branch.

ABOUT THE POSITION

Under the direct supervision of a licensed registered nurse, assists licensed medical staff in the examination, treatment, and care of patients at an outpatient clinic. 

DISTINGUISHING CHARACTERISTICS

Positions in this class work under the technical guidance of a licensed physician while assisting physicians, physician assistants, nurse practitioners, and nurses by providing basic administrative, clerical, and technical supportive services to patient care in an outpatient clinic. These positions are characterized by the performance of various front and back clinic office duties and patient care services that do not require diagnosis or treatment, tasks that are invasive, or tasks that require a medical evaluation or assessment. Incumbents work in accordance with the department's standardized procedures and scope of practice and training protocols established by the State under the Medical Board of California.
 

IDEAL CANDIDATE

The ideal candidate will have experience working with individuals with severe and persistent mental illness. The candidate will have good written and verbal communication skills in order to effectively participate in the multi-disciplinary nature of services provided to our consumers. The ideal candidate will contribute positively to our site culture. An ideal candidate will also possess the skills required to complete electronic health record documentation in a timely and quality manner; experience in utilizing electronic heath record systems is preferred. Possess critical thinking skills as well as the clinical knowledge required to process refill requests per guidelines. All employees of the HHSA Behavioral Health and Social Services Branch are committed to the vision of engaging individuals, families, and communities to protect and improve health and wellbeing. This is accomplished through putting into action the Agency's values of Collaboration, Adaptability, Respect, and Excellence.

Duties may include, but are not limited to, the following: 

Prepares patients for examination procedures, including interviewing patients to obtain basic medical information, recording patient's medical history, and taking and recording vital signs, weight, and height data; administers limited intradermal, subcutaneous, or intramuscular injections; processes medication refills including reviewing the chart to ensure accuracy, documentation is current, and patients have seen a provider within the appropriate amount of time; submits medication refill requests to the treating physician for approval and transmittal to the pharmacy; as authorized, provides information and instruction to patients; assists in educating, teaching, and encouraging the development of basic health habits and preventive care; applies mental hygiene principles in all relationships with patients. Other duties as assigned. 

Any combination of education and experience sufficient to directly demonstrate possession and application of the following:

Knowledge of: Medical assistant methods, techniques, and procedures; medical terminology; patient hygiene; care of medical assistant equipment and supplies; medical health, mental health or public health care procedures. 

Ability to: Communicate effectively with various patients in various states of health or disease; administer routine treatments and medicines; keep accurate records and charts; establish and maintain cooperative working relationship with those contacted in the course of work; understand and carry out oral and written directions. 

MINIMUM QUALIFICATIONS

It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below.

EITHER

Successful completion of a Medical Assistant training program with administrative and/or clinical assignments issued by an accredited institution authorized to provide training pursuant to the standards established by the Medical Board of California; 

OR

A current and valid Medical Assistant certification in administrative and/or clinical assignments from a certifying organization approved by the Medical Board of California; 

AND

A current and valid Cardiopulmonary Resuscitation (CPR) certification issued by the American Heart Association or American Red Cross.

SPECIAL REQUIREMENTS

Possession of a valid California driver's license.

Maintain a current and valid Medical Assistant certification in the State of California.

Maintain a current and valid CPR certification issued by the American Heart Association or American Red Cross. 

SUPPLEMENTAL QUESTIONS

Responses to the following must be submitted with a completed application.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.

The work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

OTHER CONSIDERATIONS

• All new employees are required to have their paycheck directly deposited to a bank account.
• Some positions may require a valid California driver's license and acceptable driving record according to County policy.
• Reasonable accommodations may be made for those persons who are disabled under the Americans with Disabilities Act to perform the essential functions of the position.
• As part of the selection process, all individuals provided with a preliminary offer of employment with Shasta County will be subject to a background investigation, including a criminal history check (primarily completed through the taking of fingerprints). An image of your fingerprints will be captured and sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history, (if any), will be evaluated along with the other information received in connection with your application. Except as otherwise required by law, a criminal conviction will not necessarily disqualify you from the position. The nature of the offense, the date of the offense, the surrounding circumstances, and the relevance of the offense to the position applied for may, however, be considered.
• Based on the results of the background investigation and criminal history check, applicants may then be provided with an offer of employment conditioned on the results of a medical examination, which includes drug/alcohol testing. 

• In accordance with Government Code Section 3100, County employees, in the event of a disaster are considered disaster workers and may be asked to respond accordingly.
• Positions in this classification are covered by a collective bargaining agreement between the County and the United Public Employees of California – Professional 

Shasta County Personnel will accept applications and responses to the supplemental questions until 5:00 p.m., on December 9, 2026. A resume and/or cover letter will be accepted in addition to the application but will not serve as a substitute for a completed application. It is not acceptable to complete the application with statements such as “Refer to resume and/or cover letter,” or “See attached resume and/or cover letter.” The application must be completed in its entirety prior to submission. Incomplete applications will not be processed. Closing date postmarks or faxes will not be accepted. This recruitment will establish a list that may or may not be used by other departments. Prior applicants must reapply to be considered. 

Applicants will be screened and those considered best qualified will be invited to appear for an oral and/or written examination. Meeting the announced requirements does not guarantee inclusion in the selection process. Depending upon the number of applications received, the selection process may consist of additional application screening, written and/or practical exam(s), oral interview, or any combination thereof. 

Veterans' Credit: Veterans (as defined by California Government Code section 18973) who have been discharged from military service under conditions other than dishonorable and who receive a passing score on all components of the employment examinations (up to and including oral examinations) shall receive credit for an additional five points to be added to their final examination score. To be considered for this credit, a veteran must provide a copy of his or her discharge document (DD-214 or equivalent) and information as to the type of discharge (honorable, dishonorable, etc.) with the employment application on or before the final filing date. Applicants are encouraged to apply online at www.ShastaCountyCareers.com or submit an application to the Shasta County Personnel Office.

Arrangements may be made to accommodate applicants with disabilities. Requests for accommodations may be made to the Shasta County Personnel Office by the filing deadline posted on this bulletin. Shasta County does not discriminate on the basis of disability. If you feel you are being denied service based on a disability, our ADA Coordinator may be reached at (530) 225-5515; relay service (800) 735-2922; fax (530) 225-5345.

Shasta County will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Shasta County is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting Fair Chance Act | CRD.

SHASTA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER

Shasta County Personnel

1450 Court Street, Suite 348; Redding, CA 96001; (530) 225-5515