- Salary
- $20 – $22
- Location
- Boston, Massachusetts, United States · MA - Boston - Back Bay - 126 Newbury St
- Workplace
- Onsite
- Department
- Operations
Description
At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.
* Please note: this role is 100% in-office in Back Bay*
As an Office Administrator, you are the first person our customers see when they walk into a Compass office. As an Office Administrator, you are passionate about your customers, delivering a world-class experience, and partnering with the rest of the Agent Experience team when support is needed.
At Compass, You Will:
- Serve as the face of the office by welcoming guests, managing mail distribution, facilitating in-office event setup, and providing first-line support for office-related needs
- Be responsible for the overall appearance and organization of the office, maintaining supply inventory of food/drinks/supplies, and escalating facilities issues
- Handle incoming and outgoing checks and communicate with agents accordingly
- Work collaboratively with other team members and departments to champion questions and feedback on behalf of agents
- Answer basic questions and troubleshoot issues related to technology/devices, conference room hardware, enterprise systems, etc.
- Provide ad hoc administrative assistance as needed, such as sales meeting preparation, data entry, and office-wide communications
What We're Looking For:
- 1-2 years of previous experience in customer service, administrative work, office management, hospitality, or operations
- Previous experience in real estate is a plus
- Great listening skills, connects well with others, and is empathetic to the customer's pain points
- A passion for creating community within a space; you encourage in-office interaction, bonding, and engagement
- Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly
- Strong verbal communication and presentation skills
- Meticulous attention to detail, highly organized
- Ability to work in the office during standard operating hours
- Ability to lift up to 25 lbs
Compensation: The base pay range for this position is $20.53-$22.79/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.
Perks that You Need to Know About:
Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.