- Location
- 2/43 Burelli St Wollongong, Australia
- Type
- Full-time
- Department
- Human Resources
- Source
- Workday
Description
At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific and Asia, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.
About the Opportunity
High paced operations bring complex people priorities, and that’s where you come in.
As a People Experience Business Partner at Probe CX, you will embed directly with business leaders as a trusted coach and advisor. Working alongside a connected national People Experience team, your focus will be on solving practical workforce challenges, lifting frontline leadership capability, and supporting teams to perform and grow.
This is a 10-month fixed-term contract covering parental leave (commencing early December 2026), offering deep exposure to diverse client programs and tangible, high impacting, people projects
What You’ll Do
- Trusted Advisory: Partner directly with business leaders across the full employee lifecycle, acting as a credible sounding board to drive performance, capability, and retention.
- Practical Employee Relations: Provide pragmatic guidance on complex ER cases, performance management, and compliance with Australian employment legislation and Enterprise Agreements.
- People Strategy: Translate operational goals into actionable talent solutions, supporting remuneration reviews, talent planning, and succession strategies.
- Culture & Engagement: Coach leaders through change and team dynamics, helping embed people initiatives that directly lift frontline engagement.
- National Collaboration: Contribute your voice and ideas to broader People Experience projects that shape company wide employee experience.
What You’ll Bring
- Demonstrated Experience: Proven track record in an HR Business Partner or Senior Advisor role, ideally within high volume, operational, or matrixed environments.
- Strong ER & IR Foundation: Sound working knowledge of Australian employment law, Modern Awards, and Enterprise Agreements (EA).
- Commercial Acumen: The ability to push back constructively, cut through ambiguity, and balance compliance with practical commercial outcomes.
- Stakeholder Influence: A coaching mindset that builds rapport and credibility quickly with business leaders.
- Systems Exposure: Familiarity with modern HRMS platforms (Workday experience is a definite bonus).
Why Probe CX?
- Diverse, Empowered & Accountable: Own your portfolio from day one with the autonomy to deliver practical people solutions, supported by a structured handover and clear leadership trust.
- Respect & Empathy for All: Work in a people first environment where authentic connection matters, individual perspectives thrive, and wellbeing is prioritised.
- Innovative & Customer-Obsessed: Partner with business leaders at the forefront of modern CX and digital operations, making a tangible difference to how teams deliver for clients.
Beyond the Role
- 24/7 Wellbeing & Safety Support: Instant, confidential access to registered nurses, psychologists, and wellbeing specialists anytime, backed by live safety tracking and local environmental hazard alerts.
- Everyday Savings & Financial Wellness: Meaningful everyday value with discounts across 1,800+ merchants on groceries, fuel, dining, and tech, plus tax smart salary packaging and novated leasing options.
- Genuine Community & ESG Impact: Join an ethical, ISO certified organisation committed to measurable sustainability (including a 49% emissions reduction target and ocean conservation) and active community support through Beyond Blue, children's cancer charities, and Indigenous education initiatives.
About Probe CX
Probe CX is a global team of 9,000+ experts combining digital technology and data-driven insights with a human touch. People-purpose led at our core, we blend digital capability with genuine human connection to deliver exceptional results.
Ready to Apply?
If you're a pragmatic people partner who thrives on real operational connection, we’d love to hear from you. Click Apply Now to submit your CV.
Probe CX is an equal opportunity employer. If you require any accessibility adjustments during the recruitment process, please let us know so we can accommodate you.