- Location
- Voorhees, NJ, US
- Type
- Full-time
- Department
- IT
- Education
- Master
- Closing date
- Today
- Source
- iCIMS
Description
About Us
Cooper Norcross Health, formerly Cooper University Health Care, is a leading academic health system affiliated with Cooper Norcross Medical School of Rowan University. Headquartered in Camden, New Jersey, Cooper Norcross Health has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.
Cooper Norcross Health has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers.
The health system operates MD Anderson Cancer Center at Cooper as well as four hospitals – its 663-bed flagship Cooper Norcross University Hospital in Camden, its 229-bed Cooper Norcross University Hospital Cape Regional in Cape May Court House, Children’s Hospital at Cooper Norcross Health in Camden, and The Recovery Village Cherry Hill at Cooper, a substance abuse rehabilitation and inpatient treatment facility, in partnership with Advanced Recovery Systems.
Cooper Norcross University Hospital in Camden is the only Level 1 Trauma Center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report’s Best Hospitals annual survey for eight years.
More than 2.54 million patients visit Cooper Norcross Health facilities annually. Its ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore.
Cooper Norcross Health, a not-for-profit health system, was named one of America’s Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation. Visit CooperHealth.org to learn mor
Short Description
This is an indirect patient care position responsible for supporting patient care through Epic InBasket management, patient communication, medication refill workflows, clinical triage, and care coordination under the supervision of physicians, advanced practice providers, and/or registered nurses. Primary responsibilities include responding to patient phone calls, managing patient portal communications, processing medication refill requests, coordinating care, and providing patient education through telephonic and electronic communication.This role supports patient care primarily through Epic and other communication platforms rather than direct hands-on clinical care. Strong communication, critical thinking, and organizational skills are required to ensure timely patient support and follow-through on clinical needs.Maintains working knowledge of regulatory standards and is accountable for sustaining those standards in daily operations. Initiates and implements patient teaching plans. Clinical direction, oversight, and competency review are provided by medical providers and the ambulatory professional development team in coordination with office management.Possibility of remote work after 6 months of employment.
Experience Required
• Experience in Urology and/or an ambulatory care setting preferred• Experience managing patient messages, medication refills, clinical triage, and Epic InBasket workflows preferred
Education Requirements
Graduate of an accredited school of practical nursing
License/Certification Requirements
Current New Jersey LPN License (Licensed Practical Nurse).BLS issued by the American Heart Association