Warranty Administrator/Service Writer

ASCO Equipment has career opportunities for an experienced Warranty Administrator/Service Writer in Manor, Texas. The Warranty Administrator is responsible for reviewing and completing warranty claims. This includes preparing, recording, reconciling warranty claims and submitting them to the appropriate party.

Responsibilities:

• Submit and track warranty claims to various manufacturers and insurance providers. 
• Provide documentation and technical information as required to ensure claim is paid. 
• Work closely with a team of technicians, service writers, and supervisors. 
• Report reasons for denial of claims to ensure processes are developed to correct problems. 
• Review with service manager or customer reason for denial of warranty claims. 
• Communicate directly with manufacturer to discuss policy or goodwill claims. 
• Produce various monthly reporting to management. 
• Register equipment with manufacturer to begin warranty. 
• Provide quote or purchase extended warranty through various vendors.