(USA) Manager, Strategic Account Management

Position Summary...

What you'll do...

Role summary:
The Manager, Strategic Account Management leads the development and execution of account strategies to meet business objectives and customer needs. This role involves building and maintaining strong stakeholder relationships, driving continuous improvement, and overseeing team performance through coaching and mentoring. The position requires applying business acumen to analyze data, forecast trends, and recommend solutions that enhance value. The manager ensures compliance with company policies while fostering a culture of accountability and integrity. This leadership role supports cross-functional collaboration to deliver measurable results aligned with organizational goals.
About the team:
The Marketplace Account Management Central Team drives seller growth on Walmart Marketplace by partnering with multi-category sellers to offer a broad assortment with strong value and service. The team supports small and medium sellers through strategic planning, operational excellence, and cross-functional collaboration. Leveraging stakeholder engagement, data modeling, and relationship management, members deliver impactful business solutions. The team is committed to fostering productive partnerships, enabling seller growth, and aligning efforts with Walmart’s standards to create lasting value for customers and sellers alike.
What you'll do:

• Develop and maintain strong relationships with key stakeholders to support strategic account plans and business initiatives.
• Lead and oversee account management activities, ensuring alignment with customer and business objectives.
• Analyze business metrics and data models to identify opportunities and recommend solutions that drive growth and efficiency.
• Provide coaching, mentoring, and development opportunities to team members to enhance performance and accountability.
• Manage negotiation processes, fostering collaborative outcomes that adhere to company policies and ethical standards.
• Drive continuous improvement by identifying gaps and implementing best practices in account management and onboarding.

What you'll bring:

• Proven experience in stakeholder engagement and relationship management to support strategic business initiatives.
• Strong proficiency in data modeling and interpreting business metrics to inform decision-making and drive results.
• Demonstrated ability to develop and maintain effective partnerships through clear communication and negotiation skills.
• Knowledge of strategic account planning, forecasting, and sales proposal development within complex business environments.
• Ability to lead teams by providing coaching, mentoring, and fostering accountability to achieve business objectives.
• Commitment to ethical standards, compliance, and promoting a culture of integrity and continuous improvement.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Bentonville, Arkansas US-30008: The annual salary range for this position is $80,000.00 - $155,000.00
San Bruno, California US-08848: The annual salary range for this position is $104,000.00 - $202,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area and 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.
Option 2: 4 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leading cross-functional teams, Master's degree in business, marketing and sales, healthcare, or related area., Sales

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.