Account Executive, Brisbane, Queensland

The Account Executive is responsible for identifying, engaging, and securing new and existing end-user customers for Genetec. This role focuses on creating demand directly with enterprise and public-sector end users, identifying opportunities for new deployments and expansion, influencing project specifications early, and support partners and system integrators through successful delivery.

The Account Executive owns the territory strategy, builds strategic customer relationships, and drives complex solution sales aligned with Genetec’s unified security platform.

Key Responsibilities

Territory Ownership & Strategy

• Develop and execute a clear territory plan aligned with country priorities and growth targets.
• Identify strategic verticals and key accounts within the Australia market.
• Build long-term account plans focused on pipeline generation, account expansion, and customer retention.
• Maintain strong visibility into project pipelines and market opportunities.

End-User Development

• Engage directly with enterprise and public-sector end users to understand operational and security challenges.
• Create demand by positioning Genetec solutions at early project stages.
• Build relationships with decision-makers including security leaders, IT stakeholders, operations leaders, and procurement teams.

• Influence project requirements and technical specifications in collaboration with pre- sales teams.
• Support customers throughout evaluation, proof-of-concept, and purchasing processes.

Channel Collaboration

• Work alongside system integrators, consultants, and technology partners to deliver successful customer outcomes.
• Maintain strong partner alignment while preserving end-user ownership of opportunities.
• Enable partners through joint account planning, opportunity qualification, and coordinated execution.
• Balance end-user engagement with channel-driven delivery models.

Sales Execution & Forecasting

• Manage full sales lifecycle from opportunity identification through contract close. 
• Maintain accurate forecasting and pipeline management in CRM.
• Achieve revenue targets and contribute to regional growth objectives.
• Provide market feedback and competitive insights to leadership and product teams.