Guest Experience & Operations Specialist with Italian

Atlean World is an HR SaaS Consultant dedicated to fostering multicultural environments in today's globalized world. We specialize in serving multilingual markets and ensuring a smooth, enjoyable recruitment journey for candidates worldwide.

Your Next Job, Without Boundaries! 🌍

We are excited to offer a fantastic opportunity to work as an Guest Experience & Operations Specialist in Lisbon, Portugal.

As an Guest Experience & Operations Specialist, you will deliver exceptional customer service and support the reservation process for the Italian market, with additional support for the UK market.

Your focus will be on converting customer interactions into bookings while ensuring a seamless experience that fosters loyalty and satisfaction.

Requirements

• Previous experience in Sales and/or Hospitality 
• Fluent in italian
• English: Minimum B2 level 
• Strong communication and interpersonal skills
• Ability to provide a professional and friendly customer experience
• Positive sales and marketing orientation, with ability to convert calls into bookings
• Familiarity with reservation systems and tools is a plus
• Willingness to work rotational shifts, including weekends

Benefits

• Private Health Insurance from day one
• Free portuguese lessons
• Great opportunity to grow quickly within the company
• Excellent work opportunity in a dynamic leading multinational company;
• Stable work and career progression;
• Investment in training (ongoing training) and personal development;
• Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
• Free company events and activities (Free Portuguese classes included) such as : social events, surf lessons, yoga, trekking …

Ready to embrace a journey in Lisbon?

Make it your Next Job Without Boundaries! 🚀

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Get to know more about Atlean World👇

Atlean World is going to be your recruitment partner during the whole journey: 

Guiding Your Odyssey with Atlean World

Personal Touchpoint:

As soon as you hit "Apply," one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.

Q&A Session:

Have questions? Curiosities? Our recruiters are your go-to resource. We'll address all your queries, ensuring you have a comprehensive understanding of the opportunity you're stepping into.

Making it Happen:

Once you're well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.

Ongoing Support:

Your journey doesn’t end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we're here for you.