Team Lead

Description

About Us:

Eckler Cleaning Services provides residential, commercial, organizational, and specialized cleanings services to Hendricks County, West Indianapolis, and the surrounding areas. We have a team of experienced and trained cleaners who use top-of-the-line equipment and eco-friendly cleaning solutions. Eckler Cleaning Services is known for our attention to detail and efficient service. We also pride ourselves on not using harmful cleaners such as ammonia or bleach. Our mission is to be the best pet-friendly cleaning service in Indiana. As part of this mission, we donate a clean to Misty Eyes Animal shelter every month. 

Job Purpose:

The Team Leader will lead a team of professional cleaners to clean, sanitize, and maintain private residences and commercial buildings. In addition, this position will be responsible for various administrative tasks related to managing their team. 

Duties & Responsibilities:

Lead a team of cleaners to achieve efficient and effective results for our customers. 

Well-versed in cleaning safety and best practices in order to act as a subject matter expert for their team. 

Assist with creation and updates to the schedule. 

Tracks and enters expenses for their team. 

Resolves minor customer complaints and escalates issues as needed. 

Delegate tasks to team members. 

Motivate and manage the team in daily activities. 

Empower and motivate team members to improve their cleaning knowledge and skills. 

Use the science behind cleaning to service residential or commercial properties for both one time and routine basis services. 

Follow company efficiency practices to work better both individually and as a team. 

Set and refill supplies.

Clean and disinfect bathrooms, kitchens, and other applicable areas of the residence or property. 

Wipe and dust surfaces and other objects in rooms while being careful to not damage client property.

Vacuum, sweep and mop all types of flooring. 

Steam clean upholstery and carpets.

Perform interior window cleaning. 

Vacuum maintenance.

Able to work alone as well as a member of a team

Additional duties as assigned.

Duties and responsibilities may change, and new ones may be added, at any time with or without advanced notice.

Requirements

Skills & Qualifications:

At least 18 years old.

Able to pass a background check.

Have a valid government issued driver's license and reliable transportation to reach all required job sites.

Legally authorized to work in the United States.

At least 1-year relevant experience. 

Proven leadership skills and service knowledge. 

Excellent communication skills.

Detail-oriented and thorough.

Excellent organizational and time management skills in order to direct a team and remain on schedule. 

Able to remain discrete and respect the privacy and property of all clients. 

Sufficiently able to read, write, and understand cleaning product labels and instructions. 

Is comfortable with and able to consistently work in the immediate vicinity of domestic animals such as dogs and cats.

Willing to clean, sanitize and maintain all areas of residential and commercial spaces such as toilets, sinks, showers, appliances, etc.

Physical Requirements:

The workers must be able to perform light work of exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

The worker must be able to kneel, crouch, reach, push, pull, lift, grasp, feel and perform repetitive motions daily. 

The worker must be able to stand and walk for extended periods of time daily. 

Working Conditions:

The worker performs services in indoor environmental conditions.

The worker is exposed to cleaning chemicals daily.

The worker is exposed to fumes, odors, dusts, and mists daily.