Assistant Manager

Description

Position Title: ASSISTANT MANAGER- Yachats, Oregon

The Assistant Manager joins our leadership team in advancing the vision and ensuring Pelican Brewing Company's core values are consistently reflected throughout the operation. Reporting to the General Manager, this position is responsible for leading all aspects of a Pelican Brewing Company Neighborhood Pub. This position will serve as a hybrid manager, bridging duties and responsibilities between the front and back of house. The Assistant Manager serves as a hands-on operator who actively works alongside the team in front-of-house, back-of-house, and administrative functions to deliver exceptional guest experiences and strong business results. 

Leadership & Culture

• Lead by example and foster a culture aligned with Pelican Brewing Company's mission, values, and standards.
• Motivate, inspire, and develop team members to consistently deliver exceptional guest experiences.
• Create an environment of accountability, respect, teamwork, and continuous improvement.
• Recruit, hire, train, coach, and retain top-performing employees.
• Hold team members accountable to performance expectations while providing ongoing feedback and development.
• Conduct difficult conversations professionally and in a timely manner when necessary.
• Serve as a role model that others desire to follow.

Operations

• Direct and participate in all aspects of daily operations, including guest service, food preparation, beer service, cash handling, inventory management, and facility maintenance.
• Work side-by-side with team members in both front-of-house and back-of-house roles as business demands require.
• Ensure consistent execution of food quality, beverage quality, cleanliness, safety, and hospitality standards.
• Maintain and enforce operational procedures and SOPs.
• Maintain compliance with all company policies, health department regulations, labor laws, and OLCC requirements.

Guest Experience

• Champion a hospitality-first culture that creates memorable experiences for every guest.
• Address guest concerns promptly and professionally.
• Continuously seek opportunities to improve service, efficiency, and guest satisfaction.
• Build relationships with guests and become an active presence within the local community.

Team Development

• Cross-train staff to support the flexible operating model.
• Foster collaboration between front-of-house and back-of-house functions.
• Promote a culture of ownership where all team members contribute to overall business success.

Community & Brand Representation

• Serve as an ambassador for Pelican Brewing Company within the community.
  

Requirements

Preferred Skills and Experience:

• Able to work on your feet for at least 8 hours. 
• Must be able to lift, handle, and carry food, supply, small wares, equipment, and paper goods at a minimum of 50 pounds constantly, and up to 100 pounds occasionally. 
• Must be able to bend, kneel, stoop, reach, and squat on a frequent basis to receive and store stock, supplies and equipment, as well as to work the line during service periods. 
• Must be able to work in an environment subject to loud noises from restaurant equipment and machinery, fumes, odors, dust, and smoke.
• Strong communication skills with a passion for team building. 
• Working knowledge of general restaurant operations 
• Strong interpersonal and leadership skills 
• Must be willing to perform FOH and BOH duties when required