- Salary
- $54k – $79k
- Location
- 70 Francis Street Boston (Shapiro Building), United States of America
- Workplace
- Onsite
- Type
- Full-time
- Education
- Associate
- Source
- Workday
Description
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Coordinates and oversees day to day operation outpatient practices. Supervise clinical support staff, including all applicable human resource processes and practice operational duties.Essential Functions:
- Responsible for recruiting, hiring, evaluating, training and developing support staff.
- Provides day to day supervision and direction to support staff.
- Assigns work and monitors performance.
- Monitors/coordinates managed care/billing function including referral process, insurance verification, registration, cash collection, encounter forms and billing
- Participates in the assessment and management of operational functions including patient scheduling, wait times, staff coverage, ancillary tests and follow up appointments, phone systems, transcription services and volume issues.
- Oversees purchase orders, petty cash and check requests.
- Maintains and orders office supplies and equipment.
Qualifications
Education
Associate's degree in related field of study preferred
High school diploma or equivalent required
Can this role accept experience in lieu of a degree?
No
Experience
Supervisory experience 0-1 year required experience working in an academic healthcare environment 2-3 years required
Knowledge, Skills and Abilities
- Strong understanding of all Office Suite.
- Strong communication and organizational skills.
- Strong and proven leadership skills.
- Ability to work with staff of all levels.
- Excellent time management skills.
- Generally Accepted Accounting Principles.
- Ability to adapt to multiple and rapidly changing priorities and deadlines.
Additional Job Details (if applicable)
Department: BWH Cardiovascular
Schedule: Monday - Friday | Onsite
Benefits: Medical, Dental, Vision, 403b retirement plan, tuition reimbursement, discounted MBTA pass & more!
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$54,059.20 - $78,686.40/Annual
Grade
6
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.