Administrative Assistant (PC)

Job Title: Administrative Assistant / Project Coordinator
Compensation: $19.50/hr. - $21.50/hr. + Opportunity for bonuses
Job Type: Full-Time/Hourly
Location: Athens, TX (*This is an in-person role)
Schedule: M-F, 8-hour Shift
 

About Us

Skyline - Champion is the largest builder of prefabricated homes in North America, we are a publicly traded company, and we are seeking a Project Coordinator to join our team. As a Project Coordinator, you’ll play a critical role in guiding customers through the home buying and delivery process. Working closely with your General Manager, sales team, lenders, contractors, and our corporate office, you’ll ensure every transaction moves smoothly from contract to delivery. In some locations, this position may also include administrative support responsibilities.

Role Overview

The Project Coordinator is the post-sale liaison responsible for managing deals after the purchase agreement is signed. You will:

• Coordinate with lenders, contractors, and the factory to keep projects on track.
• Ensure all documents, payments, and approvals are complete before delivery.
• Provide exceptional customer communication at every stage of the process.
• In locations without an Administrative Assistant, handle select administrative duties such as supply ordering, mail distribution, and visitor reception.

This is a detail-driven, fast-paced role ideal for someone who is organized, dependable, and thrives on seeing projects through to completion. This position has bonus opportunities starting the first full month after the hire date. A successful person in this role can greatly increase their hourly wage through bonuses.

Key Responsibilities

Project Coordination (Primary Duties):

• Review contracts and supporting documents for completeness and accuracy; obtain missing documentation and escalate significant issues to the General Manager.
• Send welcome emails and maintain ongoing customer communication.
• Track deal progress in Cirrus and Deal Status logs.
• Work with sales team to process pending deals and purchase orders.
• Request POs, submit change orders (with proper approvals), and update records.
• Coordinate with the factory regarding order status, production schedules, completion dates, and order fulfillment.
• Coordinate financing: work with lenders, clear conditions, and verify approvals.
• Schedule home deliveries, obtain freight quotes, and confirm that site-access limitations and transportation-route restrictions have been addressed.
• Collect and process final payments; issue demand letters if needed.
• Ensure homes are cleared prior to shipment and track delivery timelines.
• Process titling and warranty documentation.
• Act as liaison between location and corporate operations/accounting.

Customer Service:

• Serve as the main point of contact for customers after purchase.
• Provide updates on financing, estimated completion dates, and delivery status.
• Answer questions and assist with next steps throughout the home buying journey.
• Coordinate with factory and vendors on any service or warranty issues.

Administrative:

• Process receipts, bank deposits, transmittals, and invoices for submission to the corporate office; maintain accurate records.
• Maintain complete customer files, including documentation of significant customer communications and follow-up.
• Order office supplies, manage vendor/contractor packets.
• Open/distribute mail and prepare outgoing mail.
• Provide clerical support to GM and sales team when required.
• Greet visitors and assist with phones as needed.

Requirements

• Team and customer service oriented.
• Excellent written and verbal communication skills.
• Excellent time-management skills with the ability to quickly adapt and shift priorities, manage multiple tasks, and meet deadlines.
• Strong organizational skills.
• Detail oriented with excellent follow-through skills.
• Proficiency in Microsoft Office, including Word, Excel, Outlook and PowerPoint.

Skills and Qualifications

• High School Diploma
• Minimum of two years of experience in administrative support, project coordination, mortgage or loan processing, logistics, or customer account management.
• Self-motivated, reliable, and flexible and able to work independently.
• Able to use sound judgment when handling requests and information and recognize when matters should be escalated to others.
• Must possess a positive attitude and be highly effective in a team environment.
• Ability to maintain confidentiality.
• Ability to collaborate across functions.

Come and join our winning team! We offer an excellent benefits package that includes:

• Medical
• Dental
• Vision
• Life Insurance
• 401k Retirement Plan (w/company match up to first 6%)
• Paid Time Off
• Employee Assistance Program

 

EEO STATEMENT

Champion Homes Center is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other legally protected characteristics. Champion Homes Center participates in the E-Verify Program.