Lead Workforce Intelligence Researcher - Employee Listening, Culture & Engagement
The Future of Health Starts with You
·Yesterday
- Salary
- $122k – $163k
- Location
- Mississauga, ON, CAN - 2300 Meadowvale Blvd (MC74), Canada
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Education
- Seniority
- Lead
- Experience
- 8+ years
- Education
- Bachelor
- Source
- Workday
Description
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
POSITION SUMMARY
Serves as the enterprise authority on employee experience, culture, engagement, and workforce sentiment. Defines the employee listening research agenda, establishes methodologies and governance standards, and translates employee voice into enterprise-level insights that inform people strategy, leader action, and business outcomes. This role uses AI responsibly to deepen insight generation, pattern detection, and strategic decision support while protecting employee privacy and trust.
KEY RESPONSIBILITIES
Enterprise Domain Leadership
Research, Insights & Methods
• Act as the enterprise authority for employee listening, engagement, culture, and employee experience research.
• Establish methodologies, frameworks, standards, and governance for enterprise listening programs.
• Define the strategic research agenda and proactively identify emerging employee experience risks and opportunities.
• Represent Workforce Intelligence as the senior subject matter expert for employee listening and engagement.
• Design and lead quantitative and qualitative research on engagement, culture, belonging, trust, leadership effectiveness, and organizational health.
• Evolve listening strategies across surveys, lifecycle feedback, focus groups, interviews, open text, and emerging listening channels.
• Connect employee feedback with workforce, operational, and business data to identify root causes and actionable opportunities.
• Monitor trends and benchmarks to keep listening practices current, credible, and business-relevant.
AI-Enabled Research & Innovation
Strategic Advisory & Influence
• Use AI-enabled text analytics, thematic analysis, and pattern detection to synthesize open comments and qualitative feedback faster and more consistently.
• Identify opportunities to combine structured workforce data with unstructured experience signals while maintaining privacy, transparency, and appropriate governance.
• Partner with data science, technology, and product teams to evaluate AI-enabled listening capabilities and improve insight delivery.
• Apply responsible AI principles to ensure employee listening insights are explainable, ethical, and used to support action rather than surveillance.
• Partner with HR leaders, COEs, HRBPs, and business leaders to translate research findings into action.
• Deliver executive-ready narratives, recommendations, and decision support that clarify what matters and what to do next.
• Influence enterprise people strategies through evidence-based recommendations and thought leadership.
• Operate with significant autonomy and shape decisions through expertise and influence rather than formal people leadership.
REQUIRED QUALIFICATIONS
• Bachelor's degree in Industrial-Organizational Psychology, Organizational Behavior, Human Resources, Behavioral Science, Statistics, Analytics, or related field.
• 8+ years of experience in employee research, engagement, Workforce Intelligence, organizational effectiveness, or related work.
• Expertise in research design, survey methodology, quantitative and qualitative analysis, and executive storytelling.
• Ability to advise senior leaders and translate complex research into practical business recommendations.
SCOPE & IMPACT
• Leads enterprise-wide research initiatives with significant strategic impact.
• Defines research questions, methodologies, governance standards, and enterprise points of view.
• Influences VP, SVP, HRLT, COE, HRBP, and business leadership decisions.
• Establishes reusable practices adopted across Workforce Intelligence and HR.
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$122,100 - $162,800McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
McKesson job postings are posted on our career site: careers.mckesson.com.
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [email protected] or (Canada) [email protected]. Resumes or CVs submitted to this email box will not be accepted.
Join us at McKesson!
