Graduate Assistant, AI Solutions & Business Process Innovation
Employment at Saint Leo University
·Today
- Location
- University Campus, United States of America
- Type
- Part-time
- Source
- Workday
Description
Job Description Summary
The Division of Information Technology seeks a Graduate Assistant who is fluent in applied AI and comfortable operating across both the technical and business sides of a problem. This is not a support desk or general-office assistantship. The GA is expected to be an active builder: someone who can take an ambiguous business problem, apply AI tools and lightweight development to it, and produce a working solution, analysis, or recommendation that IT leadership can act on. The successful candidate will spend the bulk of their time on two things: (1) identifying and prototyping opportunities to apply AI to university business processes, and (2) supporting structured technical and analytical workstreams, such as enterprise system implementations, where graduate-level rigor is genuinely needed and current staff capacity is the limiting factor.Job Description
AI-Enabled Process Innovation (primary focus)
Identify university business processes (admissions, enrollment, financial aid, student services, HR) that are candidates for AI-assisted automation or decision support.
Prototype solutions using AI APIs, scripting/automation platforms (e.g., n8n, Power Automate, Python), and low-code tooling; document what worked, what didn't, and the estimated efficiency gain.
Translate prototype findings into recommendations IT leadership can bring to Cabinet-level or divisional stakeholders.
Enterprise System & Requirements Support
Support structured business-requirements gathering for active enterprise system implementations (e.g., student success system), applying AI-assisted synthesis tools to accelerate stakeholder interviews, documentation, and gap analysis.
Produce clear, structured requirements documentation suitable for vendor and implementation-team review.
Technical Coordination & Institutional Support
Provide technical and analytical support for IT's institutional initiatives and external-facing commitments (e.g., conference or community presence), with a focus on producing AI-assisted materials, data, or analysis rather than general event logistics.
Maintain clear documentation and version control for all scripts, workflows, and prototypes produced during the assistantship.
Required Qualifications
Currently enrolled in a graduate program at Saint Leo University in good academic standing.
Hands-on experience with n8n workflow automation.
Experience building or integrating AI agents and LLM-based systems.
Experience with API and REST integration.
Strong understanding of structured data (SQL, JSON).
Strong written communication skills; ability to translate technical work into plain-language recommendations for non-technical stakeholders.
Preferred Qualifications
Experience with additional automation platforms (Power Automate, Zapier, or similar).
Experience with business requirements gathering, process mapping, or systems analysis.
Familiarity with higher education administrative systems (SIS, CRM, ERP) or FERPA-aware data handling.
Core Competencies
Self-directed problem solving: comfortable investigating ambiguous problems with minimal supervision.
Builder's mindset: prefers producing a working prototype over a slide deck.
Discretion with sensitive institutional and student data.
Ability to manage multiple concurrent workstreams and communicate progress clearly.
Application Requirements
Application requires a work sample (an automation workflow, API integration, or AI/LLM app) rather than just a resume.
ENVIRONMENT:
The work environment characteristics described here are a representation of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term “qualified individual with a disability” means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of this position.
While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office and University, handle various type of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.
NOTICE:
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Saint Leo University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success.
Why Work at Saint Leo?
What it’s Like to Work Here: Ask our employees and the one word they’d use to describe working at Saint Leo University is “Community.” Our team members all share the Saint Leo core values, positive attitudes, and problem-solving abilities, enabling them to provide excellent student centered service. Our mission is educating and preparing students for life and leadership in a challenging world. Thank you for your interest in joining the Saint Leo PRIDE!
We are committed to providing our employees with the support they need. At Saint Leo, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Available benefits based on employment status (Full Time vs Part Time).
- FREE Tuition - Employee, Spouse, and Dependents*
- Tuition Exchange Opportunity - Dependent of Employees*
- Generous Paid Leave - Sick, Vacation, and Holidays
- Comprehensive Group Health Plan (Medical, Dental, and Vision)
- Group Medical Plan includes Teledoc, Surgery Plus, Wellness Incentive Program and more!
- 100% Employer-Funded Health Reimbursement Account
- 100% Employer-Paid Short Term Disability Insurance
- 100% Employer-Funded Employee Assistance Program (healthcare and dependent options)
- Employer-provided life insurance
- Discounted On-Campus Dining Meal Plans
- Nationwide Pet Insurance
- Flexible Spending Accounts
- 403b Retirement Plan
- Wellness Center
*Eligibility based on meeting required service period
