TIMEKEEPING TECHNICIAN

VTA (North Yard) is looking for a self-motivated, punctual candidate who is ready to work in the fast-paced, customer-driven field of timekeeping. The ideal candidate can quickly learn administrative procedures and pay practices derived from various labor contracts. The ideal candidate will demonstrate the ability to assist colleagues within the department as well as across other departments. The candidate is expected to adhere to strict deadlines while managing daily tasks. The candidate may need to work overtime, including weekends and holidays, based on business needs.

The Division

Under the direction of Naunihal Singh, Chief Operating Officer, the Operations Division operates, analyzes, maintains, and manages VTA's bus and rail transit system and facilities. It also oversees contracted shuttle and ADA paratransit services.

Operations consists of the Chief Operating Officer's Administrative unit - Operations Administration - as well as Bus & Rail Transit Operations, Bus & Rail Transit Maintenance, Operations Development, Special Event Service, Facilities Maintenance, Operations Analysis Reporting & Systems, and Regional Transportation Services.

Together, Operations comprises 14 functional units - Operations Administration; Bus & Rail Transit Operations; Service Management; Rail Maintenance; Bus Maintenance; Way, Power & Signal Maintenance; Facilities Maintenance; Maintenance Engineering; Warranty & Quality Assurance; Operations Development; Regional Transportation Services; and Operations Analysis, Reporting and Systems. 

What You’ll Be Doing

Under general supervision, the Timekeeping Technician compiles and processes pay and attendance records for Bus Operators, Light Rail Operators, and maintenance personnel; and performs other moderately complex and responsible duties as required.

This is a journey-level clerical classification. The Timekeeping Technician differs from other clerical classes in that positions in this classification are assigned to a bus or light rail yard, and incumbents specialize in timekeeping and attendance recordkeeping activities specific to Bus Operators, Light Rail Operators, and maintenance personnel. Incumbents in this class must have a comprehensive knowledge and understanding of clerical processes and procedures, relevant sections of collective bargaining agreements, and the ability to perform a high volume of numerical calculations quickly and accurately.

About VTA  
The Santa Clara Valley Transportation Authority employs more than 2,000 people dedicated to providing solutions that move Silicon Valley. Unique among transportation organizations in the San Francisco Bay Area, VTA is Santa Clara County’s authority for transit development and operations (light rail and bus), congestion management, transportation-related funding, highway design and construction, real estate and transit-oriented development, and bicycle and pedestrian planning. With local, state, and federal partners, VTA works to innovate the way Silicon Valley moves and provide mobility solutions for all.  

Santa Clara Valley Transportation Authority (VTA) is an independent special district that provides sustainable, accessible, community-focused transportation options that are innovative, environmentally responsible, and promote the vitality of our region. 

VTA provides bus, light rail, and paratransit services, as well as participates as a funding partner in regional rail service including Caltrain, Capitol Corridor, and the Altamont Corridor Express. 

As the county’s congestion management agency, VTA is responsible for countywide transportation planning, including congestion management, design and construction of specific highway, pedestrian, and bicycle improvement projects, as well as promotion of transit-oriented development. 

VTA provides these services throughout the county, including Campbell, Cupertino, Gilroy, Los Altos, Los Altos Hills, Los Gatos, Milpitas, Monte Sereno, Morgan Hill, Mountain View, Palo Alto, San Jose, Santa Clara, Saratoga and Sunnyvale. VTA continually builds partnerships to deliver transportation solutions that meet the evolving mobility needs of Santa Clara County. 

As we continue to implement our VTA Forward Plan, we aim to strengthen and increase our workforce to take on future opportunities and challenges by elevating our people and our services.  

For more information about our VTA Forward Plan, visit: https://www.vta.org/VTAForward 

Family-Friendly Workplace Certification Program (FFWCP) 
The County of Santa Clara FFWCP recognizes VTA as a business that creates supportive workplaces for employees and their families. 

Family-friendly workplaces improve health outcomes and job satisfaction for employees and increase work productivity and retention for employers. Employers can create a family-friendly workplace by meeting and exceeding state and federal employment laws relating to parental leave, lactation accommodation, and work/family balance.

Typical Tasks

• Enters, verifies, and maintains records of time worked, overtime, leaves, and absences;
• Tracks and ensures accuracy of State Disability Insurance, Workers’ Compensation, and related timekeeping records;
• Prints and reviews various timekeeping and attendance reports;
• Enters and retrieves personnel, timekeeping, and attendance data in automated computer systems, computer records, and other computer-based information systems;
• Researches, extracts, and compiles data for timekeeping and attendance reports and other documentation;
• Prepares spreadsheets for timekeeping and paycheck adjustments;
• Prepares correspondence, reports, memoranda, lists, and other written materials or documentation using word processing equipment, software, or other electronic office equipment;
• Prepares documents related to discipline processes;
• Proofreads and checks hardcopy documents and computer entries for accuracy, completeness, and compliance with collective bargaining agreements and VTA policies and procedures;
• Sets-up, maintains, and revises filing systems; prepares new file folders, performs filing and file retrieval duties; purges outdated information as necessary;
• Assists employees by answering questions or referring them to the appropriate source of information; distributes forms and assists in their completion; and schedules appointments;
• Researches timekeeping data to resolve discrepancies;
• Receives, sorts, and distributes mail, reports, and other materials; prepares mailings;
• Orders and receives materials, supplies, and equipment; verifies quantity and condition; makes deliveries;
• Operates a variety of office equipment, such as personal computers, calculators, telephones, fax machines, and photocopiers;
• Maintains office equipment including contacting service and repair personnel;
• May assist in the training of new or temporary personnel;
• Performs other related work as required.

Sufficient training, education, and experience to demonstrate possession of the required knowledge, skills, and abilities.

Development of the required knowledge, skills, and abilities is typically obtained through a combination of education and experience equivalent to completion of high school, or equivalent, and two (2) years of clerical experience that includes calculating solutions to various mathematical problems and/or compiling numerical data. Course work or experience in computer software programs such as word processing, database, and spreadsheets is required.

Knowledge of:

• Basic mathematics, including addition, subtraction, multiplication, and division;
• Standard office administrative practices and procedures, including business letter writing and the operation of common office equipment such as typewriters, calculators, copy machines, facsimiles, and personal computers (including word processing, database, and spreadsheet software);
• Applicable sections of collective bargaining agreements; policies and procedures related to timekeeping and attendance;
• Record keeping, filing, indexing, and cross referencing;
• Correct English usage, including spelling, grammar, and punctuation;
• General customer service skills.

Ability to:

• Calculate solutions to mathematical problems involving addition, subtraction, multiplication, and division;
• Perform a high volume of numerical calculations quickly and accurately;
• Gather and compile information; prepare reports and numerical summaries;
• Type correspondence, reports, technical specifications, memoranda, lists, and other written materials or documentation;
• Operate modern office equipment, including personal computers (with common business software including word processing, database, and spreadsheet); Learn specialty software programs as required;
• Learn and apply provisions of collective bargaining agreements; review and research information and formulate conclusions based upon prescribed policies and procedures;
• Establish and maintain effective relationships with those contacted in the course of work;
• Follow oral and written directions;
• Work well independently, when required, and as a member of a team; work odd and unusual hours when necessary, including overtime;
• Organize work, set priorities, and adjust to frequently changing priorities; meet critical deadlines and follow up assignments with minimal supervision;
• Maintain various computerized and hardcopy records.

General Application Instructions

Please read this job announcement in its entirety before applying. We recommend printing or saving a copy for future reference.

To be considered, applications must be submitted online through the Human Resources department by the posted deadline. If the job posting is listed as “continuous,” we encourage you to apply as soon as possible, as the posting may close without prior notice. Once your application is submitted, you will receive an immediate email confirmation.

Personalized responses to Supplemental Questions that connect your past experiences to this specific role are the most effective. AI-generated content may lack the specificity required to address the key criteria outlined in the job description. While we encourage the use of AI as a tool to enhance your work, we want to evaluate your non-AI-assisted communication skills. You may use AI to generate ideas, but please ensure your final responses are in your own voice and reflect your unique experience. Overreliance on AI-generated content is discouraged and may diminish your chances of success.

Important: Only online applications will be accepted for this recruitment. We do not accept paper applications, resumes, Job Interest Notification Cards, or incomplete/unsubmitted applications in place of a fully completed application.

Communication & Contact Information
All updates regarding your application—including notices for testing and interviews—will be sent via email. Be sure to select email as your preferred method of communication and maintain a valid, up-to-date email address. Applicants are also responsible for keeping their phone numbers and mailing addresses current in their online profiles.

Due to the high volume of applications, we are unable to provide individual updates. Please check your application status through your online account. For technical support, contact NEOGOV at (855) 524-5627, Monday through Friday, 8:00 AM – 5:00 PM (PST), excluding holidays.

Application Review & Processing
All current and prior relevant work experience—including experience with VTA—must be fully detailed in the Work Experience section of your application. Entries such as “see resume” are not acceptable. Incomplete or improperly completed applications may be rejected, even if you meet the minimum qualifications.

While you are welcome to upload a resume, it does not substitute for completing the online application in full. Be sure that your application accurately reflects the education and experience necessary for the position.

Applications are reviewed throughout the recruitment process to determine whether candidates meet the minimum qualifications. Meeting these minimums or advancing through any stage does not guarantee further consideration. Any misrepresentation or falsification of qualifications, experience, education, or training may result in disqualification and/or exclusion from future employment opportunities with VTA.

This classification is represented by Service Employees International Union (SEIU). Wages, hours, and other terms and conditions of employment are governed by the applicable collective bargaining agreement between VTA and the union.

Tentative Examinations:

Written: October 1, 2026

Oral Panel: Week of October 13, 2026

Conditions of Employment

Final candidates must successfully complete a Livescan background check, reference checks, verification of education or certifications, and a criminal history review before appointment. 

Eligibility List

The established Eligible List from this recruitment will be used to fill the current vacancies and additional vacancies that may occur. Eligible Lists typically remain in effect for six (6) months. However, Human Resources may abolish Eligible Lists at any time during the six (6) month period. Human Resources may extend eligible Lists for up to two (2) years. Eligible Lists may be used for more than one recruitment. 

Americans with Disabilities Act Accommodations

VTA is committed to providing reasonable accommodations to individuals with disabilities in the recruitment and examination process. To request an accommodation, please contact the Human Resources Department at (408) 321-5575 or email [email protected] at least five business days before the test.

Equal Employment Opportunity

VTA is an equal employment opportunity employer. VTA does not and will not tolerate discrimination against applicants or employees on the basis of age, ancestry, color, marital status, mental or physical disability, genetic information, national, origin, immigration status, political affiliation, race, religion, creed, sex, gender identity, gender expression, sexual orientation, pregnancy, medical condition, disabled veteran or veteran status, etc.