Senior Technical Manager – ACHIEVE Malawi (District Oversight)

PACT Overview

Pact is an international nonprofit that works in nearly 40 countries building solutions for human development that are evidence-based, data-driven and owned by the communities we serve. Founded in 1971, Pact works with partners to build resilience, improve accountability, and strengthen knowledge and skills for sustainable social impact.

Department

Programs - Pact strives for a world where all people are heard, capable, and vibrant. The Programs Team helps realize this objective by bridging program management, technical support, and business development, enabling Pact to achieve its global strategy. We ensure program excellence through continuous learning, monitoring and evaluation and provide organizational and industry-wide thought leadership by leveraging a complementary set of cross-functional, multi-disciplinary skills, expertise, and experiences. The Programs team: influences progressive change through the development and implementation of global and regional strategies and business plans; supports advancement of innovative solutions; pursues new business opportunities; and drives effective internal and external engagement to maximize Pact’s impact across the globe. Across all aspects of its role, the Programs Department adheres to and promotes a culture of inclusion, accountability, and respect.

Position Overview

The Senior Technical Manager serves as the key link between national-level project leadership and district implementation teams, ensuring harmonized planning, performance management, quality assurance, and accountability across all supported districts.

Key Responsibilities

• Provide technical leadership in the design, coordination, and supervision of technical approaches aimed at strengthening high-quality, integrated MNCH/Nutrition/HIV services, including but not limited to:
• Provide overall leadership and supervision to District Managers to ensure effective MNCH program implementation.
• Translate project strategies into district-level operational plans and ensure alignment with national policies and guidelines (e.g., Ministry of Health standards).
• Monitor district performance against targets and ensure corrective actions are implemented promptly.
• Support integration of maternal, newborn, child health, nutrition, and cross-cutting components (e.g. safeguarding, community engagement).
• Conduct regular performance reviews of District Managers.
• Lead routine supportive supervision visits and field monitoring.
• Ensure quality improvement (QI) approaches are implemented across districts.
• Review district work plans, budgets, and reports for accuracy and compliance.
• Identify capacity gaps and develop mentoring and coaching plans.
• Facilitate peer learning forums among District Managers.
• Represent the project in national and sub-national coordination forums.
• Strengthen collaboration with District Health Offices (DHOs), Ministry of Health, and implementing partners.
• Ensure effective alignment with other donors and stakeholders supporting MNCH.
• Support cost-effective implementation and accountability for resources.
• Ensure timely submission of high-quality district reports.
• Contribute to quarterly and annual donor reports.
• Lead learning reviews and adaptive management processes.
• Ensure safeguarding, child protection, and ethical standards are upheld.

Basic Requirements

• Bachelor’s degree and 9+ years relevant experience or equivalent combination of education and experience, including 4 years of management experience.
• Minimum of a Bachelors’ Degree in Nursing and Midwifery, Degree in Public Health, Health Management or relevant health field. Those with advanced Post-Graduate training in Public Health will have an added advantage.
• At least 5 years’ experience delivering, overseeing, and providing technical assistance in maternal and newborn health
• Experience working at both health facility and community levels
• Experience using low-dose high-frequency and other training, coaching, and mentorship capacity strengthening approaches
• Demonstrated experience leading successful teams, achieving deliverables on time and within budget, and interacting effectively and collaboratively with a broad range of senior and mid-level public and private sector counterparts, donors, and other key stakeholders.
• Ability to develop and maintain strong relationships with government and civil society stakeholders.
• Experience integrating malaria in pregnancy (MiP), nutrition, and HIV-focused services in MNH care.
• Experience providing technical assistance, capacity strengthening, supportive supervision, and performance monitoring in MNH.
• Demonstrated experience leading successful teams, achieving deliverables on time and within budget, and interacting effectively and collaboratively with a broad range of senior and mid-level public and private sector counterparts, donors, and other key stakeholders.
• Ability to develop and maintain strong relationships with government and civil society stakeholders.
• Strong analytical, presentation, communication and reporting skills.
• Sound IT knowledge and skills in word processing, spreadsheet, databases, presentations
• Ability to work independently, good leadership and communication skills, ability to work with people from all backgrounds
• Excellent written and spoken English.
• Ability to speak other Malawian local languages.

Preferred Qualifications

• A minimum of 9 years’ experience working directly with clients/patients in a clinical setting.
• Knowledge of USG rules, regulations, and policies.