Eligibility Benefits Specialist II

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Are you looking for a position in a rewarding career-field with room to grow?

The Solano County Employment and Eligibility Services Division of the Health and Social Services Department is currently recruiting for Eligibility Benefits Specialist II.

Eligibility Benefits Specialist II is the full journey working level in the series. They apply regulations and procedures to determine eligibility for multiple public assistance programs, and performs other related duties as required. The II-level is the full journey working level in the series.  Under supervision, the successful candidate is expected to independently perform the full range of multi public assistance benefit eligibility determination duties while managing related case records independently.

The eligible list established from this recruitment will be used to fill part-time and full-time regular, limited-term or extra-help positions as vacancies occur, or the need arises. 

The ideal candidate for the Eligibility Benefits Specialist II position possesses comprehensive knowledge of public assistance programs and can independently perform the full range of eligibility determination duties. They demonstrate proficiency in interpreting and applying complex regulations, maintaining accurate and well-organized case records, and managing a diverse caseload with consistency, efficiency, and attention to detail.

The ideal candidate has experience working within a California county social services agency and recent, hands-on experience determining eligibility for programs such as CalFresh, Medi-Cal, CalWORKs, and Welfare-to-Work. They are skilled in conducting both in-person and virtual interviews, gathering and evaluating sensitive financial and personal information, and providing clear, respectful, and supportive guidance to individuals seeking assistance.

Strong technical proficiency, including effective use of the CalSAWS system, is essential. The ideal candidate exercises sound judgment, demonstrates reliability, and is committed to providing high-quality customer service and timely, accurate benefit determinations. They perform effectively both independently and as part of a team, consistently demonstrate professionalism and integrity, and bring a commitment to continuous learning and contributing to the division’s ongoing success.

Six (6) months of experience performing duties equivalent to an Eligibility Benefits Specialist I (Eligibility Worker I) in a California County Department of Social Services, or 13 full pay periods as an Eligibility Benefits Specialist I with Solano County. The experience must have been within the last two (2) years.

LICENSING, CERTIFICATION AND REGISTRATION REQUIREMENTS: 

Applicants are required to possess a valid California Driver’s License, Class C.

Click here for the Eligibility Benefits Specialist II Job Description

10/06/2026 – First application review deadline to submit application and required documents.
10/20/2026 –   Second application review deadline to submit application and required documents. 

*Every 3 weeks afterwards

Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted.  These provisions are subject to change.

A minimum score of 70% is required to continue in the selection process, unless otherwise announced.
 
RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees.
 

Applications must be submitted through the NeoGOV system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (e.g.: degree/transcripts, certificates, licenses, DD-214, ADA Accommodation Request, etc.) must be submitted by the date indicated above. Resumes are not accepted in lieu of completing the application. You will be evaluated based on the information provided on the application. Please ensure any experience you believe qualifies you for the job is reflected in your application’s employment history. When completing employment details and/or responding to supplemental questions, do not write “see resume,” as resumes will not be reviewed and this will be considered an incomplete application.

Previously submitted application materials (e.g., copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment.

Any further questions can be directed to the Department of Human Resources at (707) 784-1113, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA

Please note that all dates/times listed in the job announcement are Pacific Time.