Hiring.Camp

Sr. Financial Operations Analyst

Cyara

·

Today

Location
Hyderabad
Workplace
Onsite
Department
Finance
Experience
5+ years
Source
Lever

Description

As the global leader in AI-powered customer experience assurance, we help some of the world's most recognized brands deliver seamless, reliable, and engaging interactions across voice, digital, messaging, and AI-powered channels. Every year, our platform helps optimize hundreds of millions of customer journeys, ensuring businesses can confidently deliver exceptional experiences at scale.
As enterprises race to deploy agentic AI, the defining question is no longer whether AI can handle customer interactions, it’s whether those interactions can be trusted. Cyara is the confidence layer that answers that question, testing AI agents with AI agents to detect hallucinations, validate decisions, and ensure compliance before failures ever reach your customers.  
 
Joining Cyara means helping shape the future of customer experience, partnering with some of the world’s biggest brands, and working alongside passionate, talented people who are committed to making every customer interaction better. 

Key Responsibilities

Financial Metrics & Reporting Support & deepen the analysis of core financial metrics including ARR, bookings, product performance, and retention.  Bring efficiencies to core reporting and trending analysis via BI tooling, with an early focus on the accounting function.  Bring data forward lens to how finance operates to ensure creation of sustainable processes that are AI compatible.  Ensure consistent metric definitions and data integrity across financial reporting and executive dashboards.  Enhance costing analysis across direct, semi-fixed, and variable cloud cost categories, accounting for the unique drivers and complexity of a multi-product portfolio.

Executive Reporting & BI Management Design, build, and maintain financial dashboards and reports within the company’s primary Business Intelligence (BI) platform (PowerBI). Ensure dashboards are reliable, up-to-date, and clearly communicate performance insights for Finance leadership and executive stakeholders. Serve as a BI and data competency resource across the Finance organization, helping Accounting and FP&A colleagues build confidence and self-sufficiency in data tools over time.

Embed with the FP&A team during monthly close Assist the monthly financial review by performing variance analysis to bridge actual results against budgets.  Dig into complex data movements to find the real business reasons behind the movement and explain these findings clearly to leadership.  Act as a catalyst for operational excellence by identifying and resolving workflow inefficiencies.  Leverage technical proficiency and AI tooling to automate manual consolidation and streamline forecasting models, designing scalable, lean processes that reduce cycle times and free up Finance bandwidth for strategic efforts.

Ad Hoc Financial Analysis Support Finance leadership with a steady stream of ad-hoc or custom analytics; incorporate backlog and future roadmap where it makes sense.

Data Maturity & Finance-Data Translation  Partner with the Sr. Financial Data Analyst and upstream data stakeholders to define a target data-ready state for Finance. Translate FP&A requirements into actionable data definitions, structures, and process improvements that improve the reliability and usability of financial data over time. Serve as a finance-credible voice in conversations with IT, data engineering, and operational system owners about upstream data flows and integrity.

Finance Team Partnership & Enablement  Act as a peer partner and sounding board to other Finance team members, collaborating on data architecture decisions, analytical prioritization, and the shared roadmap for Finance data maturity. Contribute to raising the data and BI literacy of the broader Finance team by helping colleagues build confidence and self-sufficiency with data tools and reporting infrastructure over time.

Skills

SQLData EngineeringSalesforceTableauPower BINetSuiteComplianceERP

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