Universal Banker II

Description

This position will be responsible for conducting teller transactions and cash vault transactions in an accurate and timely manner. Responsible for the sales and servicing of all bank products and services. Works w/the operation and sales team to achieve personal goals in the areas of deposit growth, business relationship growth, and consumer relationship growth. Maintains current knowledge of competitor products, services and current promotions. Will be responsible for providing operational support and exceptional customer service while maintaining essential controls and safeguards. 

Job Duties:

· Receives checks & cash for deposit to savings & checking accounts

· Verifies deposit amounts, examines checks for endorsement & negotiability, and posts transactions into bank records via an on-line terminal. 

· Cashes check & pays money from savings and checking accounts upon verification of signatures and customer account balance

· Offer information on bank products & services that can benefit the customer and enhance their banking relationship

· Evaluates needs of potential customers & offers appropriate financial products and services

· Troubleshoots and resolves customer and internal inquiries in a timely, professional and accurate manner

· Informs and advises customers of status or enhancements to current account productivity and suggests resolution on account disputes and other account activity.

Minimum Education:

· High School Diploma or equivalent

Minimum Work Experience:

· Perform job functions independently or with limited supervision 

· Work effectively on own or as part of a team

· Demonstrates the Sterling Federal Values in all work activities

Minimum Skill Requirements

· Proficiency in Windows & Microsoft Office 

Physical Requirements:

Employee must be able to bend, sit and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 20 lbs.