Associate Consultant

A reputable HR firm is recruiting an HR Associate Consultant to support its mission of delivering high-quality human capital solutions to clients. This role involves designing and executing impactful interventions that enhance organizational effectiveness while ensuring exceptional client service.

ULTIMATE GOAL OF THIS ROLE

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• Ensure that the organization creates value for clients and that their needs are consistently and promptly met, as we deliver our brand promise. In this role, a major contribution is in the design and execution of excellent, well-tailored/relevant interventions that can be embedded by clients for long-term impact.
• Ensure that high and unique organizational standards are always maintained, and the organization becomes a human capital management consulting firm of choice.

RESPONSIBILITIES/TASKS

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Training and Development

• Manage and facilitate corporate training workshops for clients, student organizations, and tertiary institutions and develop training models over time.
• Facilitate the scheduling of training sessions, selecting training sites, and serving as the lead person between the organization and its
• Keep client database for effective follow-ups to ensure repeated and good client relationships.
• Proactively look for new training opportunities for the organization.
• Identify and recommend applicant testing tools and varied assessments.
• Conduct training evaluations and provide post-training support and reports for clients after each session.
• Work with training consultants to conduct research, and design and prepare training manuals and other training materials.
• Facilitate the procurement and maintenance of logistics for training programs.

HR Technical Assistance/Organizational Development

• Work with the Lead Consultant to design effective, relevant solutions that will be impactful.
• Manage technical assistance projects for clients – this includes assessing the need for, designing, and implementing human capital solutions.
• Conduct research into context and needs assessment to tailor effective solutions for clients.
• Work with the Lead Consultant and Finance Officer to prepare costing for projects using the organization’s Costing model.
• Provide support in preparing budget and logistics needed for the execution of projects.

Recruitment

• Identify clients’ R & S needs and design strategies to address them - where to look, how to look, whom to shortlist, selection tools, screening, testing, etc…
• Supervise all processes involving R & S, including providing the organization’s Service Updates to clients regularly during and through R & S process, scheduling and conducting interviews etc…
• Create job descriptions and lead the creation of a recruiting and interviewing plan for each open position assigned
• Develop a pool of qualified candidates in advance of need
• Adopt quick turnaround targets and meet them – for eg. Time frame for filling a vacant position with the best match etc…
• Perform reference and background checks for potential employees

Client Engagement

• Interface with client, manage the relationship with them and ensure that their needs are met.
• Secure client commitment in writing, ensure proper documentation and filing and proceed with work as needed.
• Provide regular service updates to clients and resolve challenges that arise as effectively as possible.
• Conduct client follow-ups after the execution of projects to solicit feedback and discuss new opportunities.

THE IDEAL CANDIDATE MUST HAVE:

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• Strong facilitation skills with experience in training design and delivery.
• Proven ability to develop and implement HR and organizational development solutions.
• Excellent client relationship management and communication skills.
• Strong analytical, research, and problem-solving abilities.
• Highly organized with the ability to manage multiple projects efficiently.