Office Manager- Community Development

Job Title: Office Manager - Community Development

Department: Community Development

Reports To: Planning & Development Director

FLSA Status: Non-Exempt

Job Summary

The Office Manager is responsible for overseeing the daily administrative operations of the Planning & Development Office. This position serves as the first point of contact for the public, provides information regarding planning and development processes, assists with forms and applications, distributes meeting notices, helps process bills, processes zoning compliance reviews, and ensures efficient office functions. The Office Manager supports staff, maintains positive working relationships, and performs other general office duties as assigned.

Essential Duties and Responsibilities

• Serves as the first point of contact for patrons entering the Community Development Office, greeting and assisting them in a professional manner.
• Provides information to the public on planning and development requirements and assists with determining necessary forms and applications.
• Prepares and distributes notices, agendas, and related meeting materials as required.
• Answers phones, responds to emails, and directs inquiries to appropriate staff.
• Performs general office duties including filing, data entry, scheduling, copying, and recordkeeping (financial and other).
• Maintains office supplies and equipment to ensure smooth daily operations.
• Supports department staff with clerical and administrative tasks as needed.
• Maintains positive and effective working relationships with coworkers, other departments, and the public.
• Attends Planning Commission meetings twice monthly to take minutes.
• Performs other duties as assigned.

Minimum Qualifications

• High school diploma or equivalent; additional education or training in office administration preferred.
• One (1) year of office, clerical, or administrative experience, preferably in a government or customer service setting.
• Proficiency with Microsoft Office Suite.
• Strong organizational, communication, and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to maintain professionalism and confidentiality.

Physical Requirements

• Work is performed primarily in a standard office environment with frequent interaction with the public.
• Requires the ability to sit for extended periods of time while operating a computer and performing clerical tasks.
• Requires the ability to stand, walk, reach, bend, and lift or move office supplies and materials weighing up to 15 pounds.
• Work involves frequent use of computers, telephones, and standard office equipment.