Commercial Lines Account Manager

Commercial Lines Account Manager (CLAM)

Job Summary

Seeking a dedicated and experienced Commercial Lines Account Manager (CLAM) to join a team. This role is pivotal in managing and servicing commercial insurance accounts, ensuring client satisfaction, and maintaining strong relationships with clients and carriers. The ideal candidate will bring a strong background in commercial insurance, excellent communication skills, and a proactive approach to account management.

Compensation Package

• Salary Range: $55,000 - $65,000 annually, with potential for up to $70,000 - $75,000 based on experience.
• Benefits Offered:
  • Health insurance
  • ICRA plan
  • Short-term disability
  • Employer-paid term life insurance
  • Optional vision and dental insurance
  • Health Reimbursement Arrangement (HRA)

Responsibilities

• Manage and service a portfolio of commercial insurance accounts, ensuring client needs are met with accuracy and efficiency.
• Act as the primary point of contact for clients, addressing inquiries, resolving issues, and providing exceptional customer service.
• Collaborate with insurance carriers to negotiate terms, secure renewals, and process endorsements.
• Review and analyze client policies to ensure adequate coverage and compliance with industry standards.
• Assist in the preparation of proposals, presentations, and other client-facing materials.
• Maintain accurate and up-to-date records in the agency management system.
• Stay informed about industry trends, regulations, and best practices to provide clients with informed recommendations.

Qualifications/Requirements

• Experience: 3-5 years of experience in commercial insurance account management or a related field.
• Licensure/Designations: Relevant insurance licenses or certifications are preferred.
• Skills:
  • Strong knowledge of commercial insurance products and services.
  • Excellent communication and interpersonal skills.
  • Detail-oriented with strong organizational and time-management abilities.
  • Proficiency in insurance software and Microsoft Office Suite.
• Preferred Experience: Familiarity with captive insurance programs is a plus.

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