OSS Performance Management & Analytics Engineer -Pune VOIS

## Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

#VOIS #BeUnrivalled #CreateTheFuture

## About this Role

We are seeking an experienced OSS Performance Management & Analytics Engineer to design, develop, implement and support Performance Management solutions across mobile network technologies. This role focuses on InfoVista, AtivaNet and Kibana platforms, enabling performance monitoring, analytics, reporting and data extraction capabilities that support critical operational and business needs. The successful candidate will work with stakeholders across international teams, translating business requirements into scalable technical solutions while ensuring platform performance, security, reliability and continuous improvement. The role supports Vodafone UK stakeholders and requires expertise in OSS environments, telecom technologies, cloud platforms and analytics solutions.

## What you’ll do

• Design, implement, maintain and enhance Performance Management solutions using InfoVista, AtivaNet and Kibana platforms.
• Gather, analyse and translate stakeholder requirements into technical designs and solution implementations.
• Create and maintain KPIs, dashboards, reports and data extraction mechanisms to support operational and analytical use cases.
• Install, configure, deploy and support InfoVista and AtivaNet products on Linux-based environments.
• Design software architecture, system interfaces and functional components within the Performance Management domain.
• Support network analytics initiatives by enabling data-driven use cases through performance monitoring platforms.
• Develop, test, maintain and continuously improve software solutions, APIs and automation scripts.
• Review solutions to ensure scalability, availability, performance, maintainability and security compliance.
• Collaborate with customers, engineering teams, developers, administrators and operational teams across multiple countries.
• Perform testing and validation activities with stakeholders to ensure solutions meet business requirements.
• Manage capacity planning, lifecycle activities, hardening controls and security initiatives for Performance Management platforms.
• Lead delivery activities for local and central projects while ensuring quality outcomes and customer satisfaction.
• Drive innovation through evaluation and adoption of new tools, frameworks and development methodologies.
• Investigate service degradation issues, identify root causes and support resolution activities.

## Who you are

•Strong knowledge of InfoVista and AtivaNet architecture, components and deployment practices.

•Extensive experience with Kibana and Google Cloud Platform technologies.

•Proven experience installing, configuring and supporting InfoVista and AtivaNet solutions on Linux environments.

•Strong understanding of performance monitoring, KPI analysis and reporting solutions.

•Knowledge of mobile telecommunications technologies including 2G, 3G, 4G and 5G networks.

•Experience with SNMP and network performance data collection.

•Experience working with OSS platforms, particularly Performance Management systems.

•Good understanding of Big Data and analytics technologies, including ETL processes, Hadoop, Spark, Kafka, Kubernetes, SQL and Business Intelligence tools.

•Experience delivering cloud-based solutions and deployments.

•Familiarity with Agile software delivery methodologies.

•Strong stakeholder management, communication and technical documentation skills.

•Ability to work effectively across international, multicultural and distributed teams.

•Experience managing vendors, customer relationships and cross-functional programmes.

•Customer-focused, organised and solution-oriented approach to problem solving.

Essential Qualifications

•Bachelor's or Master's degree in Telecommunications, Computer Science, Engineering or a related discipline, or equivalent experience.

•Strong written and spoken English communication skills.

## Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

## What's in it for you

• Opportunity to work on business-critical Performance Management and analytics platforms supporting a major telecommunications environment.
• Exposure to international stakeholders and cross-functional teams across multiple markets.
• Involvement in cloud, analytics, OSS and network performance transformation initiatives.
• Opportunity to influence solution design, platform evolution and technology innovation.
• Collaborative environment focused on continuous improvement, learning and technical excellence.

## What skills you will learn

• Advanced OSS Performance Management architecture and solution design.
• Large-scale telecom network analytics and KPI management.
• Cloud-based analytics and monitoring solution development using Google Cloud Platform.
• API development, automation and data integration techniques.
• Security, lifecycle management and capacity planning for enterprise-grade monitoring platforms.
• Cross-functional stakeholder management and international project delivery practices.

## VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

## Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

## Alert

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