- Salary
- $58k – $72k/yr
- Location
- Albuquerque, NM
- Workplace
- Onsite
- Type
- Full-time
- Department
- Case Management
- Seniority
- Lead
- Experience
- 2+ years
- Education
- Associate
- Source
- Lever
Description
Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy. With a focus on personalized, in-home care, we are committed to assisting those who have dedicated their careers to these vital roles. As a fast-growing, leading provider, we proudly serve patients across Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah.
If you’re a compassionate individual who puts patients first and thrives in a mission-driven, collaborative environment, we want you to join our team! Apply today and help us continue delivering exceptional care to those who need it most.
The Care Team Lead is responsible for the day-to-day leadership, oversight, and development of an assigned team of Patient Coordinators. Reporting to the Care Team Director, this role ensures the consistent execution of care coordination processes, promotes operational excellence, and supports the delivery of exceptional patient and caregiver experiences.
The Care Team Lead provides daily coaching, guidance, and accountability to Patient Coordinators while monitoring productivity, quality, documentation, and service standards. This position serves as the first point of escalation for routine operational concerns and partners closely with the Care Team Director to achieve departmental goals and drive continuous improvement.
Skills
ExcelSalesforcePatient CareComplianceCustomer Service
Benefits
Health, Dental, and Vision Insurance after 90 days.401(k) with company matching program.PTO, holidays, and your birthday off.Company holidays, floating holiday, and birthday holiday.Vacation (PTO) and Sick Days.Company-paid STD and LTD.Tuition reimbursement program.$100 monthly cell phone reimbursement.Monthly in-office lunch for birthdays, anniversaries, and events.
