Automation Analyst I

Key Responsibilities

• Document business processes, workflows, business rules, pain points, and functional requirements.
• Support process discovery activities with operations teams, SMEs, and business stakeholders.
• Create and maintain process maps, SOPs, requirements documents, test scenarios, and automation support materials.
• Assist in identifying manual, repetitive, rules-based, and high-volume processes suitable for automation.
• Support automation developers during solution design, development, testing, deployment, and post-production activities.
• Coordinate and support User Acceptance Testing, including tracking defects, feedback, validation results, and required changes.
• Help ensure automation deliverables follow IT standards, governance, data privacy, security, and compliance requirements.
• Maintain project documentation, change logs, testing records, runbooks, and handover materials.
• Support basic Power Platform-related activities, including documentation and validation of Power Automate and Power Apps solutions.
• Communicate process observations, risks, issues, dependencies, and updates clearly to stakeholders and project teams.

Required Skills

• Basic understanding of process analysis, business requirements, and workflow documentation.
• Exposure to BPMN, process mapping, or similar documentation standards.
• Proficiency in Microsoft Excel for data review and validation.
• Basic understanding of automation, RPA, workflow tools, or Power Platform.
• Good documentation, analytical, communication, and stakeholder coordination skills.
• Ability to follow standards, work with guidance, and support structured project delivery.

Preferred Skills

• Exposure to Power Automate, Power Apps, Power BI, SharePoint, SQL, Python, VBA, or UiPath.
• Internship, academic project, or entry-level experience in automation, process improvement, business analysis, or IT support.
• Familiarity with Agile or Scrum delivery is an advantage.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Business Analytics, Industrial Engineering, Business Management, or related field.
• 0–1 year of relevant experience in process analysis, automation support, IT support, or business analysis.
• Fresh graduates with strong internship, project, or automation-related exposure may be considered.

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