- Location
- Zurich, CH, Switzerland
- Type
- Full-time
- Department
- Operations
- Seniority
- Senior
- Education
- Master
- Source
- Workday
Description
At Swarovski, you don’t just join a brand - you help reinvent one of the most iconic names in fashion and design. Here, bold ideas matter, creativity drives change, collaboration is valued, and your work shapes how the world experiences brilliance. If you’re ready to push boundaries, grow your skills, and leave your mark where innovation meets timeless elegance, we’re ready for you.
We're looking for a Senior Manager Global Omnichannel Distribution to shape and execute our global distribution strategy, driving omnichannel growth and optimizing channel performance. In this role, you'll have the opportunity to influence strategic decisions and make a meaningful impact on our global commercial success.
About the job:
Your responsibilities include, but are not limited to:
Define and drive the global omnichannel distribution strategy, including channel mix optimization, retail footprint development, and distribution principles to support business growth and profitability.
Identify and prioritize global market expansion and refurbishment opportunities, ensuring investments are directed toward the highest strategic and financial return.
Leverage data, market insights, and GIS/ESRI analytics to identify white spaces, evaluate market opportunities, and drive commercial performance.
Partner with senior stakeholders across Markets, Retail, Wholesale, Finance, Retail Architecture, and Executive Leadership to steer global distribution footprint development and investment decisions.
Own and govern global Retail CAPEX investments in partnership with Finance, ensuring prioritization is aligned with commercial impact, growth objectives, ROI/ROIC, and resource allocation principles.
Monitor network performance, key business KPIs, and investment returns, providing insights and recommendations to drive continuous improvement across markets and channels.
Translate complex data and business challenges into strategic recommendations, compelling business cases, and executive-level presentations for ExCo, CEO, and Board decision-making.
About you
We are looking for a unique and amazing talent, who brings along the following:
Bachelor's or Master's degree in a relevant field (e.g., Business, Commerce, Finance, Economics, or a related discipline).
8+ years in retail commercial strategy, distribution, channel or category management, planning, analytics or related global matrix roles; experience within the retail, luxury or fashion industry is a strong advantage.
Proven ability to frame problems in ambiguous contexts, define analytical priorities, and drive decisions with incomplete or imperfect data.
Strong commercial, analytical and financial acumen, supported by advanced Microsoft Office skills, particularly in Excel and PowerPoint.
Excellent stakeholder management skills, including experience presenting to and influencing senior leadership.
Team-oriented, collaborative, and effective across all organizational levels and cultures.
Excellent English proficiency, with strong presentation and executive communication skills.
What we offer
You can expect a range of benefits, including:
Learning and career development programs to help you grow
A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters
Hybrid and flexible work options to support your work-life balance
Paid volunteering leave to support causes that matter to you
Exclusive employee discounts on Swarovski products
Full coverage of accident insurance
Attractive pension fund conditions
Subsidized public transportation or free parking
Employee canteen with buffet
Masters of Light Since 1895
Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.
Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.
Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.
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