- Location
- 110380-IND-BENGALURU-INTL BLR Twr-1&2 CARNATION, India
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Engineering
- Seniority
- Senior
- Closing date
- Today
- Source
- Workday
Description
About this role:
Wells Fargo is seeking a Senior Systems Operations Engineer
In this role, you will:
Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
Work with vendors and other technical personnel for problem resolution
Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
Required Qualifications:
4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Workplace Technology Experience
Hands-on experience with one or more of the following:
Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, Copilot)
Windows Endpoints, Windows 365, Intune and Endpoint Management
Software Distribution and Endpoint Management platforms
Reliability & Observability
Experience defining SLOs, SLIs, operational KPIs, and reliability measures.
Experience with enterprise monitoring and observability platforms such as Splunk, ThousandEyes, Azure Monitor, Grafana, Dynatrace, Aternity, or AppDynamics.
Knowledge of service resiliency, disaster recovery, capacity planning, and performance management.
Automation & Cloud
Automation experience with PowerShell, Python, Ansible, Terraform, CI/CD, REST APIs, SQL Queries, HTML Coding, etc.,
Working knowledge of Microsoft Azure and hybrid cloud environments.
Experience implementing automation and self-healing solutions at scale.
Job Expectations:
Serve as a technical support engineer for Workplace Technology Operations with good knowledge on Infrastructure elements.
Improve service reliability, stability, and end-user experience across Workplace Technology platforms.
Implement observability, automation, and operational excellence initiatives.
Partner with engineering teams to embed reliability and operational readiness into platform design.
Support a 24x7 global environment through strong operational practices and effective incident management.
Ensure adherence to enterprise security, audit, compliance, and risk requirements.
Foster a culture of ownership, continuous improvement, innovation, and engineering excellence.
Posting End Date:
8 Sep 2026*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
