TANF Case Manager

SUMMARY: Responsible for providing client services to TANF applicants. The Case Manager is responsible for interviewing clients to gather financial and demographic information; assessing client situations to develop, implement, and evaluate client case/service plans; making referrals for community resources and services; verifying client information; documenting client records; and accurately processing applications within established timelines and guidelines

 

ESSENTIAL DUTIES and/or RESPONSIBILITIES include the following:

• Conduct interviews with people to gather financial and demographic information via telephone and face-to-face.
• Verify client information, obtain proper documentation for each client file, and maintain up-to-date client case files.
• Assess client situations and develop client case/service plans.
• Document all client contacts, referrals, services, and activity.
• Conduct home visits every month as needed.
• Enter all client files and activity in the Data Bank (TAS) computer systems in a timely and accurate manner.
• Identify community resources and develop relationships for client referrals.
• Work with and advocate on behalf of federally recognized enrolled tribal clients to access community services available to them.
• Provide supportive case services related to self-sufficiency for clients, which may include transporting clients.
• Administer random urinalysis to active TANF clients.
• Provide ongoing support and counseling to sanctioned clientele.
• Complete and provide all required TANF reports on time.
• Other duties as assigned.

 

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be provided to enable individuals with disabilities to perform their duties.

 

EDUCATION and/or EXPERIENCE:

• High School Diploma or GED required.
• Associate Degree in Human Services or related field with one year case work experience is preferred.
• Twenty-four semester hours of college coursework with a Human Services focus or related field with two years relevant experience in customer service, determining eligibility for public assistance, processing financial loan applications or medical/unemployment claims, unemployment services, or any combination of experience in the above areas is required

 

CERTIFICATES, LICENSES, and/or REGISTRATIONS:

• Must possess a valid driver's license, maintain valid insurance, and be insurable under the Tribe's policy.

 

KNOWLEDGE, SKILLS, and/or ABILITIES:

• Experience working with Native Americans is required.
• Must possess excellent customer service skills and good listening skills.
• Must possess keyboarding skills for data entry.
• Must be computer literate and proficient in Microsoft Office (particularly Word, Excel, Outlook).
• Must be trustworthy, able to make timely decisions, and able to prioritize work
• Knowledge of Federal, State, and Tribal Law on abuse and neglect of individuals.
• Knowledge of Confidentiality Laws and Regulations

 

PLEASE NOTE: P.L. 93-638, Indian Preference and Tribal Employment Rights Ordinance, (TERO), will be practiced, however all qualified applicants will be considered.

IF YOU ARE INTERESTED, PLEASE SEND APPLICATIONS RESUME TO:

OMAHA TRIBE OF NEBRASKA

ATTN: HR DEPARTMENT

P.O. BOX 368

MACY, NEBRASKA 68039

OR

EMAIL: [email protected]