Sales Manager

Sales Manager

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

General Insurance

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

About the role

What you need to know:

Overall Job Purpose

Acts as a frontline field manager to identify potential producers and to train, retain & develop these agents towards higher productivity. He/She will support Branch Manager/Head Of Sales in achieving high level of profitability, growth, retention, professionalism & customer satisfaction.

Key Job Responsibilities

•Meeting/Exceeding production target by Line Of Business established by upper management

•Meeting & Exceeding Recruitment target set by upper management

•Agent’s Turnover Ratios.

•Manage agency renewal business effectively.

•Effective training to Agents using the Best Practices AIG Selling System

•Support Branch Manager/Head of Sales on Agency Development.

•Ensure all the trainings & activities established by Branch Manager/Head Of Sales are carried out effectively

•Working directly with our Agents to improve agency’s top & bottom line and customer satisfaction through active sales involvement.

•Ensure all reports requested by upper management are submitted timely.

•Ensure campaign management is carried out effectively

•Ensure all communications & directions of the company, profit center & service center are communicated clearly, effectively & timely.

General Working Knowledge

•How to Assist the Profit Center in underwriting applications to improve overall quality.

•Basic Human Resource functions and employee relations issues

•Claim Department practices and procedures

•Basic Marketing principles

•Company policies and procedures

•Administrative duties

•Able to understand and utilize Management Information Systems to evaluate Agency and Market performance.

General Working Skill/Ability

•Ability to teach others shared skills and objectives

•Communicate effectively one-on-one and in group sessions

•Plans and organizes time to meet deadlines and accomplish goals

•Identifies, evaluates and generates effective solutions to problems in the market

•Expresses ideas in writing in a complete and thorough manner

•Willing to work in Agencies in all phases of the Agency Development Process

•Possesses interpersonal skills which create a positive working environment

•Interacts with Agencies on all levels of the business utilizing consultant techniques

•Works well with all Profit Centers

What we’re looking for: Requirement

• Preferably from Insurance or Banking industry
• Must have right attitude, mindset and high Integrity
• Independent and able to demonstrate high performance with minimal supervision
• Must have good command of English
• Minimum qualification: Bachelor’s Degree and above
• 5 + years of sales experience 
• Willing to travel

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

Functional Area:

SM - Sales & Marketing

AIG Malaysia Insurance Berhad