Cluster Manager Assistant

We are Neumann Kaffee Gruppe. And we love coffee.

For us at Neumann Kaffee Gruppe (NKG), everything revolves around coffee. As a globally active green coffee service group, our more than 3,300 employees in 28 countries work with dedication for and with green coffee, which is always the focus of our services along the entire coffee supply chain. Our fields of work are just as diverse as our employees and we are proud to live this diversity. 

We at NKG Vietnam work closely with the local people in the coffee producing areas and buy the green coffee materials directly from the farmers, producers, collectors and suppliers. In our factory we can process more than 35 different exportable qualities. We are able to cater for special client wishes. This includes creating qualities according to specific client requirements: a selected screen size with a chosen percentage of black and broken beans, foreign matters, Excelsa beans and a special percentage of moisture can be delivered without problem. Our main focus is to satisfy our clients with upgraded and special qualities.

We are certified as a Great Place to Work®, highlighting our strong culture of trust, collaboration, and respect. Discover here what our employees like best about our workplace.

For our group company, NKG Vietnam Company Limited, we are looking for a Cluster Manager Assistant (f/m/d).
The position will be based in Pleiku, Gia Lai, and reports directly to the Sustainability Manager.

Your responsibilities

Local Sustainability Staffs Management

• Assign tasks to local staff and farmer leaders; supervise their execution to meet the sustainability program’s requirements.
• Ensure timely and high-quality completion of all assigned responsibilities.

Internal Audits & Compliance

• Plan and budget internal audits for multiple certification types and related projects.
• Monitor assigned staff to conduct audits using approved forms, checklists, and mobile apps.
• Ensure farmer groups comply with certified standards and codes of conduct.
• Identify non-compliant farmers, document findings with group leader confirmation, and report to the Head of Department (HoD).

Data Collection & Reporting

• Collect accurate data on farmers, farmer groups, and suppliers for certification audits.
• Gather and summarize feedback from stakeholders; propose solutions to strengthen the sustainability program.
• Monitor and report regular updates on weather conditions, farm status, crop development, coffee sales, and inventory.

Project & Program Implementation

• Support project managers to plan and budget for sustainability projects within the local project areas.
• Support project managers to supervise project execution and ensure adherence to timelines and objectives.
• Support project activities and collaborate with local authorities in project areas.
• Attract new farmers and groups to expand participation in sustainable development programs.

Training & Stakeholder Engagement

• Organize and support annual workshops and training sessions as required by HoD.
• Coordinate with farmer group leaders to maintain accurate field records and cost tracking.
• Prepare and support customer visits to farming communities.
• Build and maintain strong relationships with farmers, suppliers, local government, and partners.

Any other tasks as assigned by your superiors.

Your profile

• Vietnamese and English (both written and spoken).
• Understanding of coffee-farming techniques, certified standards, and codes of conduct.
• Internal inspection planning, farmland mapping, data collection, and database updates
• Proficient in GPS, smartphones/tablets, Word, Excel, internet, and email
• Leadership: Staff supervision, task delegation, conflict resolution, and team coordination
• Communication: Strong interpersonal skills, stakeholder engagement, and reporting capabilities
• High integrity, independent, resilient under pressure, flexible to HoD instructions

Our staff appreciates

• International: Working in an international atmosphere in a growing and progressive company
• Benefits: An attractive salary with extra benefits, 13th-month salary, healthcare insurance.
• Flexibility: Flexible working hours including a mobile work option

Have we sparked your interest?
We are pleased to receive your application documents.

Please get in touch with your first point of contact:

Nguyen Phuong