Cabinet Field Technician

Description

COMPANY OVERVIEW

Artisan Design Group (ADG), a Lowe’s company, is a leading national provider of interior finishings solutions for homebuilders and property management clients. ADG delivers end to end design, procurement and installation services for flooring, cabinets, countertops and a growing portfolio of interior products.  

Founded in 2016, ADG has grown by uniting respected regional operators across the country. Following its 2025 acquisition by Lowe’s Companies, Inc., the company continues to operate as ADG while benefiting from the scale, resources and brand strength of one of the most trusted names in home improvement. Together, they are expanding their capabilities in a highly fragmented market while remaining committed to craftsmanship, service and local expertise that make their teams valued partners nationwide. 

COMPENSATION RANGE

Pay Range: Based on experience 

Shift: Monday through Friday 8:30am to 5:00pm with required rest and meal breaks. Full time, non-exempt.

JOB SUMMARY

Since 1970, Great Floors has grown into a thriving organization with retail, commercial, and builder showrooms positioned across the Pacific Northwest. Great Floors is a subsidiary of Artisan Design Group. Artisan Design Group (ADG).  

The ideal candidate will have experience as a Carpenter, Cabinet Service Technician, or Cabinet Installer. In this role, you will work to service and repair cabinets, moldings, trim, and handle any touch-ups or adjustments needed on job sites.

ESSENTIAL DUTIES AND RESPONSIBILITIES  

• Perform daily visits to the assigned communities and communicate directly with the community builder or superintendent. It is essential to establish a relationship built on trust and dependability with each job site builder and their personnel. Communicate professionally and promptly with knowledge and courtesy to be successful. Attending builders’ safety meetings.
• Inspect the cabinet installation within 48 hours of completion.
• Conduct cabinet measures, confirm the drawings and dimensions, and verify plumbing locations and readiness. Execute partial installations of missing or replacement cabinets or parts, inventory, and remove any extra cabinets or parts from the job sites. Perform repairs such as door or hinge replacements, stain and paint touch-ups, face frame replacements, etc., and customer service inspections/repairs with homebuyers, builders, superintendents, and manufacturers.
• Collect cabinet walk sheets from the warehouse daily or at least 2-3 times a week and order parts. Add notes consistently to the system. Email walk sheets with pictures to the assigned office associates and provide a hard copy to the assigned cabinet warehouse associate for progress updates.
• Perform occasional calls and material deliveries to the sites from the warehouse or vendors.
• Communicate with the Director of Cabinetry about any outstanding issues, incomplete installations, or excessive field cabinet adjustments to promptly address the situation.

Requirements

EDUCATION, EXPERIENCE & QUALIFICATIONS  

Required Qualifications

• Minimum of 2 years of experience in the cabinet industry, including construction, installation, repair, adjustment, finish, and staining.
• High School education or equivalent.
• Ability to present and articulate points clearly and effectively. 
• Highly organized and able to manage multiple projects and priorities.
• Must consistently meet tight deadlines.
• Excellent written and verbal communication skills; proactive communication is essential in this role.
• Work well in a team environment.
• Punctual and reliable attendance.
• Computer literate and proficient in MS Office – Excel, Outlook, Word.

CORE COMPETENCIES 

• Build and maintain professional working relationships
• Communicate clearly and effectively
• Demonstrate accountability and ownership
• Exercise sound judgment and decision-making
• Identify and resolve operational challenges proactively

PHYSICAL DEMANDS

The physical demands described below are representative of those required to successfully perform the essential functions of this position.

• Lifting/Carrying: Frequently lifts and/or moves items weighing up to 50 pounds.
• Mobility: Frequently required to stand for extended periods and move throughout the warehouse or job site to access materials and equipment.
• Positioning: Regularly required to bend, stoop, kneel, crouch, and reach with hands and arms.
• Manual Dexterity: Frequently handles and moves materials using proper techniques and equipment.
• Vision: Ability to visually inspect materials and identify quality differences.

WORK ENVIRONMENT

The work environment characteristics described below are representative of those encountered while performing the essential functions of this position.

• Job Site/Field: Exposure to active construction sites, outdoor weather conditions, dust, and fumes. Requires use of appropriate Personal Protective Equipment (PPE), such as hard hats, safety glasses, and steel-toed boots.
• General working conditions
• Construction sites
• Loud working environments
• May require working in hot or cold temperatures
• May have to meet tight deadlines

OUR BENEFITS

• Health Insurance (Medical, Prescription, Dental, and Vision)
• Life Insurance
• Paid Holidays and Time Off
• 401(k) Plan with company matching

ADG is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need an accommodation, please email [email protected]. Please do not use this email address for any other questions. Only inquiries regarding accommodations will be addressed.