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Exemption Status:

Exempt

Schedule Details:

Monday through Friday

Scheduled Hours:

8:30-5pm

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

99940 - 5950 IS Administration

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

The Vice President of the Strategic Execution Office (SEO) serves as the enterprise leader responsible for translating organizational strategy into disciplined, measurable execution across UMass Memorial Health Care. This role provides executive oversight, governance and standards-setting of the IT PMO, Strategic PMO (CEO priority initiatives), Organizational Change Management (OCM), Business Relationship Management, enterprise project governance, and demand management processes.

The VP, SEO ensures that all strategic and operational initiatives are aligned to system priorities, appropriately governed, resourced, and executed with rigor. This leader establishes and enforces standardized methodologies, drives transparency in execution, and enables senior leadership decision-making through structured governance and data-driven insights.
This role partners closely with executive leadership, clinical and administrative stakeholders, IT, finance, and operations to ensure the organization delivers on its most critical initiatives. The VP acts as the central integrator of project/program execution across the enterprise, ensuring consistency, governance, and measurable value realization.

I. Major Responsibilities:

• Leads the enterprise Strategic Execution Office, integrating IT PMO, Strategic PMO, OCM, governance, and intake into a unified execution model.
• Oversees a portfolio of high-priority, enterprise-wide initiatives aligned to CEO and system strategic goals.
• Ensures all initiatives have clear business cases, defined outcomes, and measurable value realization metrics.
• Acts as a senior advisor to executive leadership on execution feasibility, prioritization, and risk mitigation.
• Provides executive oversight of both IT and Strategic PMOs, ensuring alignment, consistency, and optimal resource utilization.
• Establishes standardized project and program management methodologies across the enterprise.
• Ensures effective portfolio management, including prioritization, sequencing, and dependency management.
• Drives accountability for delivery timelines, budgets, and outcomes across all programs and projects.
• Helps to design and facilitate enterprise project governance structures, including executive steering committees.
• Ensures consistent, transparent reporting of project status, risks, and performance to executive leadership.
• Facilitates executive-level decision-making by synthesizing complex information into actionable insights.
• Establishes escalation pathways and ensures timely resolution of cross-functional issues.
• Owns and operates enterprise intake and demand management processes across IT and strategic initiatives.
• Ensures all incoming work is aligned with strategic priorities and organizational capacity.
• Implements structured prioritization frameworks to optimize resource allocation and value delivery.
• Leads enterprise OCM strategy to ensure successful adoption of transformational initiatives.
• Establishes change management standards, tools, and capabilities across the organization.
• Partners with leadership to drive stakeholder engagement, communication, and adoption strategies.
• Applies Lean/Six Sigma principles to improve execution effectiveness, reduce waste, and increase delivery speed.
• Develops and maintains KPIs/KBIs to measure portfolio performance, execution maturity, and business impact.
• Drives continuous improvement of execution processes, tools, and governance structures.
• Builds and leads a high-performing, enterprise-level team across PMO, OCM, and governance functions.
• Mentors and develops leaders and staff in project/program management and change management disciplines.
• Fosters a culture of accountability, transparency, and continuous improvement.

Standard Executive Level Responsibilities: 

1. Directs and supervises assigned personnel including performance evaluations, scheduling, orientation, and training.  Makes recommendations on employee hires, transfers, promotions, demotions, discipline, terminations, and similar actions.

2. Develops and recommends the budgets for the areas managed. Ensures adequate equipment and supplies for department. Manages activities to assure financial goals are met.

3. Encourages and supports diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, respect, tolerance, civility and acceptance toward all employees, patients and visitors.

4. Integrates diversity into departmental objectives, such as hiring, promotions, training, vendor selections, etc.

5. Fosters the effective integration of efforts with system-wide initiatives. Participates in performance improvement initiatives and demonstrates the use of quality improvement in daily operations.

6. Ensures compliance with regulatory agencies such as Joint Commission, DPH, etc.  Develops and maintains procedures necessary to meet regulatory requirements.

7. Ensures that department complies with hospital established policies, quality assurance programs, safety, and infection control policies and procedures.

8. Develops and maintains established departmental policies, procedures, and objectives.

9. Ensures compliance to all health and safety regulations and requirements.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:

Required:

Bachelor’s Degree in Business, Healthcare Administration, Information Systems, or related field.

Preferred:

Master’s Degree (MBA, MHA, or related) strongly preferred. PMP (Project Management Professional) certification preferred, or equivalent level of experience Lean/Six Sigma certification (Black Belt preferred).

Experience/Skill:

Required:

Minimum 20 years of progressive leadership experience in project management, healthcare, IT, or enterprise transformation environments.

Minimum 8–10 years leading enterprise PMO, program management, or strategic execution functions.

Demonstrated experience managing large-scale, cross-functional portfolios and enterprise initiatives.

Deep expertise in project/program management, portfolio governance, and organizational change management.

Experience designing and implementing enterprise governance and demand management frameworks.

Proven ability to influence and lead at the executive level in complex, matrixed organizations.

Strong analytical, problem-solving, and decision-making skills.

Exceptional communication skills with the ability to engage senior leadership and frontline stakeholders. Demonstrated ability to lead through ambiguity and drive alignment across competing priorities.

Preferred:

Experience in large, integrated healthcare systems.

Familiarity with enterprise project portfolio management tools (e.g., ServiceNow, Clarity, MS Project). Experience supporting major system implementations (e.g., M&A, ERP, EHR, or digital transformation initiatives).

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies, including age-specific competencies and their measurements, will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered sedentary. Position requires work indoors in a normal office environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible.