Associate Director, Business Development, Brokerage and IFA Distribution (1 Year Contract)

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

Customer Centricity - This role contributes to the delivery of customer outcomes that are reliable, thoughtful, and create meaningful impact for customers and society. The role holder is expected to embed a customer first mindset in all decisions and actions by developing a clear understanding of customer needs, taking end to end ownership to resolve issues, and working collaboratively across teams to continuously enhance the customer journey—both directly and indirectly.

Support Channel Head to drive sales strategy for mapped accounts in aligning with channel overall direction.

Job Responsibilities:

• Assist the Channel Head on implementation and execution of the business plans and initiatives
• Lead a unit of PDMs to achieve business target
• Develop new business ideas and lead the continuous development of Brokerage channel sales platform
• Sales management with subordinates and review the business performance of mapped accounts regularly in accordance to sales KPIs
• Strengthen and maintain a good relationship with respective partners and their key personals to drive and implement the new initiatives, unleash business potential and penetrate the business market share and provide all levels of support to key partners to capture the business opportunities
• Penetrate the TRs and facilitate them to deliver of quality, compliant and consistence business
• Conduct regular reviews on business performance and sales quality practice of the brokers to ensure they are fully compliant with AIA’s business standard and principles
• Be capable of driving and managing digital enablement utilisation both internally and externally
• Continue to grow the subordinates with on-going career development planning
• Provide on-the-job coaching for subordinates and support them to handle day-to-day partners related issues to ensure our high level of services standard 
• Share new ideas, best practices and market intelligence with sub-ordinates and be a team player
• Ensure team members (if any) who perform regulated activities have obtained the relevant licenses and fulfilled the licensing requirement

Job Requirements:

• University / College graduate plus at least 6 years relevant experience and 2 years of managerial experience preferred
• Demonstration of self-motivated and self-driven personality and can work independently
• Good organizing and management skills
• Good insurance and investment product knowledge
• Good interpersonal and communication skills
• Good written and spoken English and Chinese / Mandarin
• Working knowledge of MS office applications

Others:

• You are preferred to obtain the license of Insurance Authority (IA) (Paper 1, 3 and 5)
• You are required to acquire the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.