Hub Manager

Europcar Mobility Group

At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respect and We move as one. Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives.

Job Description

Europcar is looking for a Hub Manager at Maidstone.

Are you a commercially driven leader with a passion for delivering exceptional customer service and growing local business? If you're looking for a role where you can make a real impact, we'd love to hear from you.

At Europcar, we're looking for an ambitious Hub Manager to lead one of our busy operational hubs, driving performance across fleet, people, customer service and profitability, whilst developing strong relationships within the local business community.

Benefits:

• Competitive Basic Salary

• Provision of a fully electric company car with on site charging (subject to availability)

• Exceptional commission scheme - uncapped bonus potential with on target earnings at xx. 

• Starting on 6 weeks holiday (including bank holidays), increasing with length of service

• Free on site car parking?

• Pension and a life insurance scheme 

• Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)

• Discounted car hire rates across our network

• 20% discount on EE mobile phone contracts*

• Discounted hotel rates through the Accor Group after 12 months service*

• Cycle2Work*

• Free annual eye tests 

• Confidential legal and support service through BUPA

• Career progression and development 

*forms part of current non contractual benefit offering

What you'll be doing

As Hub Manager, you'll take ownership of the day-to-day operation of the hub, ensuring outstanding service delivery while identifying opportunities to grow both our car and van rental business.

• Lead, coach and develop a high-performing team.

• Drive commercial performance, profitability and operational excellence.

• Build and strengthen relationships with local SME businesses, identifying new business opportunities and supporting local business development.

• Work closely with our Business Development Managers and Key Account teams to maximise revenue growth.

• Manage and grow key local customer accounts.

• Champion customer experience, ancillary sales performance and operational standards.

• Monitor competitor activity and use market insight to increase market share.

• Ensure compliance, safety and efficient fleet management.

What we're looking for:

• Proven leadership or management experience.

• A strong commercial mindset with experience driving sales and business growth.

• A passion for developing relationships with local SME customers and supporting business development.

• Excellent communication and people management skills.

• Strong decision-making and analytical ability.

• The energy, motivation and resilience to lead a fast paced operation.

• A full UK driving licence (minimum four years).

If you believe you have what it takes to become a successful Hub Manager at Europcar, then please apply today!

Agencies - Please do not send any speculative candidates or CVs in response to this advert.  The Company will not accept any terms and conditions based on speculative applications being sent.

We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential. If you need any accommodations or assistance during the application or interview process, please let us know. Together, through mutual respect, we can create a more equitable and inclusive future.

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe.  “We help to change the way you move” is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.

Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.

More info at: www.europcar-mobility-group.com