Marketplace Operations & Growth Lead

We are looking for an **Marketplace Operations & Growth Lead** to take full ownership of our marketplace and key online retail business across Amazon and other leading platforms, including Kaufland, OTTO, ManoMano, Leroy Merlin, and others.

This is a role for someone who knows marketplaces inside out - and is ready to lead a small, ambitious team through the next stage of growth. You'll combine strategic thinking with hands-on execution, shape how the team works, and build the processes that turn good results into consistent ones.

## Tasks

**Strategy & Growth**

• Build and execute a practical 12–24 month growth plan across platforms — focused on market share, margin, and ACOS/ROI
• Spot growth opportunities that aren't obvious yet — new channels, underserved categories, pricing gaps
• Set clear targets by marketplace, category, and SKU; keep execution on track through regular business reviews
• Own the numbers behind the product: pricing, promotions, logistics costs, VAT, and platform fees

**Assortment & Category Management**

• Shape the assortment strategy — SKU structure, price tiers, and segmentation that make sense for a growing catalog
• Stay sharp on competitor positioning; maintain price parity and basket competitiveness across platforms
• Continuously improve the product mix based on what's actually selling, what's seasonal, and where demand is moving

**Operations & Supply Chain**

• Run day-to-day Amazon FBA/FBM operations and coordinate with 3PL and warehouse partners
• Own inventory planning, stock allocation, and replenishment — keeping availability high without overcommitting capital
• Find and fix operational inefficiencies: packaging, logistics flow, return rates — the small things that compound fast in a growing business

**Performance Marketing**

• Manage marketplace advertising across Amazon Ads, PPC, and automated campaigns
• Run external traffic channels: Google Ads, Meta, affiliates, retargeting — with a clear eye on ROI
• Drive promotional mechanics — deals, coupons, platform events — with direct accountability for P&L impact

**Content, SEO & Conversion**

• Improve product visibility through keyword strategy, SEO, A+ content, and strong creative assets
• Optimize the full funnel: impressions → clicks → conversions → repeat purchases
• Keep ratings, reviews, and brand reputation in good shape across all platforms

**Analytics & Automation**

• Build lean, useful dashboards - revenue, margin, inventory, returns, and the KPIs that actually matter
• Develop forecasting models for demand, seasonality, and pricing - practical tools the team can use
• Introduce automation and tooling to reduce manual work and keep decision-making fast as the business scales

**Partnerships & Leadership**

• Manage relationships with Amazon account managers and participate in platform beta programs
• Collaborate cross-functionally with logistics, finance, production, design, and legal teams
• Lead, mentor, and develop a team of 5 specialists; define standards, processes, and performance culture

## Requirements

• 3-5 years of experience in e-commerce / marketplace / Amazon ecosystem roles
• Proven experience in P&L or revenue ownership
• Experience in performance marketing (PPC, ROAS optimization, external traffic)
• Strong analytical mindset with experience in BI, dashboards, and forecasting
• Hands-on leadership experience (team management preferred)
• High ownership mindset, entrepreneurial approach, and structured thinking
• Fluent English is required; knowledge of Slavic languages is an advantage - our team is international and mixed

## Benefits

• Remote work from anywhere within the EU
• Competitive compensation package with quarterly performance-based bonuses
• A fast-moving, ambitious, and performance-driven team environment
• A strong collaborative culture built around accountability, initiative, and continuous growth

**Important:** Please submit your application via the JOIN platform only. We kindly ask you to upload your CV through this channel, as applications submitted through other communication methods cannot be considered.