Fractional Product Manager

**Why Coworked**

Coworked is building Harmony, an AI coworker that expands enterprise delivery capacity without increasing headcount. Harmony does the real work of project coordination: planning, follow-ups, RAID, status, and cross-team communication, all while fitting naturally into how teams already operate.

We are looking for a PdM who can own product strategy and execution end-to-end, stay close to customers, partner deeply with engineering, and protect the quality of the user experience from product interactions through our website and marketing surfaces.

**Role Summary**

You will lead product direction and day-to-day execution across Harmony’s customer experience, core workflows, and web presence. This is a hands-on role for someone who can do discovery, define strategy, drive prioritization, write crisp requirements, and ship with engineering while maintaining a strong design bar.

You will be expected to find and validate latent needs, translate market signals into a clear roadmap, and ensure that what we ship is cohesive, usable, and consistent across channels.

## Tasks

**What You Will Own**

**Strategy and prioritization**

• Define and continuously refine the product strategy in partnership with the CEO and leadership team.
• Build a roadmap grounded in customer value, market pull, and measurable outcomes.
• Drive prioritization using clear frameworks (impact, risk, effort, urgency), and make tradeoffs explicit.
• Identify latent needs through patterns in customer conversations, usage, and operational pain.

**Customer engagement and discovery**

• Lead customer discovery across pilots and production deployments, including stakeholder interviews and workflow mapping.
• Turn qualitative input into sharp product hypotheses, experiments, and validated requirements.
• Partner with sales and customer success to shape messaging, packaging, and the land-and-expand journey.

**Execution with engineering**

• Translate strategy into executable epics, user stories, acceptance criteria, and release plans.
• Run product rituals that keep delivery focused (planning, grooming, sprint reviews, retros, launch readiness).
• Align engineering work to customer outcomes while protecting quality, reliability, and security expectations.
• Drive tight feedback loops post-launch: instrumentation, learning, iteration.

**UX cohesion across product and web presence**

• Maintain a consistent UX narrative and interaction quality from product experiences to onboarding content to the website.
• Ensure product language, workflows, and visuals feel like a capable coworker, not a tool.
• Collaborate with designers and marketing to keep positioning and UX aligned.

**What Success Looks Like (first 60 days)**

• A clear product strategy and prioritized roadmap that engineering and leadership can execute against.
• A repeatable discovery loop with customers that consistently surfaces and validates latent needs.
• Improved shipping cadence with clearer requirements, better cross-functional alignment, and fewer surprises.A tightened UX system across product touchpoints and the web presence.

## Requirements

**Required Qualifications**

• **5+ years** in product management or product leadership roles, with meaningful ownership of strategy and delivery.
• Proven experience shipping products with engineering teams, ideally in B2B SaaS and enterprise environments.
• Strong discovery skills: interviews, workflow analysis, hypothesis testing, and translating insight into product decisions.
• Demonstrated ability to drive prioritization and make hard tradeoffs with incomplete information.
• **Degree in Design (UX, Interaction, Product, or related)** _or equivalent practical design training with a strong portfolio of product work._
• High design judgment: usability, clarity, consistency, and quality bar for end-to-end experiences.
• Excellent written and verbal communication, especially in ambiguous, fast-moving environments.

**Preferred Qualifications**

• Experience building AI-powered or agentic workflows, especially across email, chat, and enterprise tools.
• Familiarity with enterprise procurement, security constraints, and stakeholder complexity.
• Experience with onboarding, activation loops, and land-and-expand motions.Comfort defining lightweight UX standards or design systems in a startup environment.

## Benefits

**Benefits and compensation**

• Competitive salary and equity, calibrated to experience and location.
• Flexible PTO, and the gear you need.
• Travel for customer onsite work, typically 20 to 50 percent.

**Traits We Value**

• Ambitious, high ownership, and allergic to hand-waving.
• Customer-obsessed, but not customer-led in a way that turns into a feature factory.
• Systems thinker who can connect product, UX, GTM, and operations into one coherent plan.
• Calm under pressure, direct communicator, strong instincts with data and narrative.

**Location and Work Style**

• Startup pace, high collaboration, high accountability.
• Boston; however, will consider Remote for the right candidate.