Optical Assistant / Optician

Description

Join a Team Dedicated to Exceptional Vision Care

At Mendocino Community Health Clinic (MCHC), we believe every patient deserves compassionate, high-quality care and an exceptional experience. We're seeking an Optical Assistant / Optician who is passionate about patient service, enjoys working in a collaborative healthcare environment, and takes pride in helping patients improve their vision and quality of life.

In this role, you'll combine customer service, administrative support, and optical expertise to guide patients through every stage of their eye care experience.

What You'll Do

• Welcome and assist patients with professionalism, warmth, and excellent customer service. 
• Schedule appointments, verify insurance, and assist with patient registration.
• Educate patients on insurance benefits, patient portal enrollment, and clinic processes. 
• Assist patients in selecting eyeglass frames, lenses, and optical accessories that fit their prescription, lifestyle, and personal preferences. 
• Submit optical laboratory orders and insurance claims while maintaining accurate documentation. 
• Fit, adjust, and dispense glasses while educating patients on proper wear and care. 
• Monitor and maintain inventory of frames, lenses, supplies, and optical equipment. 
• Maintain a clean, organized, and welcoming optical and reception area. 

We Offer a Cadillac Benefits Package

• Medical, Dental, and Vision Insurance
• Paid Time off (PTO) and 9 Paid Holidays
• Life Insurance
• 401(k) with up to 4% Employer Match
• Flexible Spending Account (FSA)

Requirements

• High School diploma or General Education Degree (GED)
• Minimum of one (1) year of experience in an optical setting.
• Knowledge of optical products, including frames, lenses, coatings, and accessories.
• Understanding of eyeglass measurements, fitting techniques, and optical terminology.

Preferred Qualifications

• Spanish language skills, fluent
• Current ABO certification.