Architect, Software Engineer (Adobe - AJO, AEP, RTCDP)

WHY DEPT®?

We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

THE ROLE

DEPT® is seeking a highly analytical and technical Architect Software Engineer (Adobe - AJO, AEP, RTCDP) to join our forward-deployed architecture squad in North America. Mapped back to our platform-agnostic Data and Martech Crafts, this role is a hands-on architect seat. You will specialize in real-time streaming pipeline tuning, profile stitching optimization, database-to-platform ingestion modeling, and automated lifecycle program orchestration.

You will step directly into complex enterprise environments to audit and optimize identity configurations, resolve database identity collisions, and re-design streaming pipeline rules to ensure high-accuracy profile matching. You will build, test, and stabilize broken multi-channel automated campaigns failing due to complex logical splits or delivery loops, restoring data trust and campaign performance.

WHAT YOU'LL DO

• Optimize Profile & Identity Stitching: Audit and optimize identity namespace configurations, resolve database collisions, and re-design pipeline rules to ensure high-accuracy profile matching.
• Rationalize Data Ingestion: Optimize multi-system data schemas, refine bulk file-ingestion flows, and construct data-minimization scripts to prevent over-ingestion and lower compute load.
• Design Federated Queries: Architect zero-copy/federated query strategies that allow marketing activation engines to reference enterprise warehouses without unnecessary data replication.
• Remediate Broken Journeys: Re-build, test, and stabilize broken multi-channel automated campaigns failing due to complex logical splits, delivery loops, or synchronization gaps.
• Enforce Safety & Suppression Rules: Build robust audience suppression rules, frequency capping mechanisms, and real-time trigger boundaries to protect the customer experience.
• Configure Activation Connectors: Build out destination syncs across ad-networks, SMS gateways, and push notification nodes to ensure low-latency delivery.

WHAT YOU BRING

• Data & Campaign Architecture Mastery: 10+ years of software engineering or systems architecture experience focusing on data pipeline engineering, customer database modeling, or marketing automation.
• Data Ingestion & Activation Fluency: Deep technical command of ETL pipelines, relational database schemas, real-time trigger mechanics, and destination connectors.
• Required Adobe Experience:

• Expert, hands-on configuration authority across Adobe Experience Platform (AEP), Real-Time Customer Data Platform (RT-CDP), and Adobe Journey Optimizer (AJO).
• Direct development experience utilizing AEP Federated Audience Composition (FAC) or zero-copy strategies with enterprise warehouses (e.g., Snowflake, BigQuery).
• Extensive experience configuring schemas, segmentations, and automated campaigns within Marketo Engage and Adobe Campaign (v7/v8).

• SME Collaboration: Ability to collaborate closely with analytics engineers to validate campaign-link attribution and tracking.

Work Environment: Remote position - TRAVEL EXPECTED 

WE OFFER: 

• 15 days Paid PTO
• 10 Public Holidays + Birthday off
• Medical, Dental, and Mental Health Support/Benefits (through Canada Life Insurance)
• Learning & growth certifications/certifications
• Enhanced Family Leave (after 1 year)
• A flexible, hybrid working policy
• Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®
• Tons of Office perks in our Toronto office! Enjoy biweekly breakfasts and lunches, tons of free snacks, and of course team events on the regular!
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

  

DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

DEPT® is proud to be an equal opportunity workplace that seeks to recruit, develop, nurture and retain the most talented people from a range of diverse backgrounds, skills and perspectives. We encourage all applications irrespective of gender, race, sexual orientation, religion, age, nationality, marital status, and disability.

DEPT® uses AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.” 
This posting reflects a future opening. 

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. 

We also encourage you  to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

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